SamTouch POS Software for use in cafes, bars, restaurants, pubs, delis and retail shops for use on Sam4s brand Windows-based terminals. Also perfect for convenience stores, newsagents, grocers and minimarkets and other types of retail stores where you have barcoded products or non-barcoded products & services.
SamTouch is available for use on Sam4s brand equipment only.
No cloud connection needed, no monthly / annual usage fees, no risk of having to rely on anyone else's hosting companies / web servers. The software is installed on your equipment, at your premises, 100% under your control.
Professional, stable, reliable epos software that has been on the UK market for many years. Once set up, it is very easy to operate and to make ongoing menu/price additions changes.
PRODUCT SUMMARY:
SamTouch provides comprehensive POS features including:
* Barcode Scanning
* Product selection from on-screen menus and sub-menus
* Manual open price entry
* Mix & Match Offers & Promotions
* Discounts & Surcharges
* Pop-up options for condiments, sauces and food modifiers
* Kitchen ticket printing
* Shelf Edge Label Printing for retail shops
* Multiple staff logins
* Multiple sizes for each product (pint / half pint, 125ml / 175ml / 250ml, glass / bottle)
* Upto 6 price levels (eg. member pricing, trade pricing, staff pricing)
* Age-Check for alcohol and tobacco products
* Shelf-edge ticket printing
* Stock management
* Multiple VAT/tax rates
* Graphical Table Plan for table-service, rooms and functions
* Tabs to park transactions
* Optional Customer/Membership Database accounts
* Eat-In / Take-Away / Delivery order tracking
* Wide range of sales, management and accounting reports.
Manager Mode:
In Manager Mode, you can easily add your own products and categories, design screen layouts, change prices, enable/disable daily specials, setup Mix & Match Offers and promotions and staff security settings.
Security:
Security features enabled you to control access to void / cancel / refund functions, product setup and business reports. Supports PIN numbers, clocking in/out system for staff timekeeping, and ability to erase selective or all transactional data.
No Ongoing Usage Fees:
There are no ongoing monthly or annual usage fees with SamTouch, this is a one-off purchase cost and the software will work permanently after activation. No cloud/internet connection is required to use the standard software features. (Internet connection is only required if you connect to compatible 3rd party services such as Card Payment Processing, Postal Address Lookup, Web Ordering etc).
With some optional cloud-based modules, a subscription may apply for ongoing use of web-based services.
Optional Back Office System
With the optional cloud-based SamTouchOffice back office system you can have virtually-live sales reporting, full stock management features and purchase ordering, customer vouchers, multi-branch loyalty points systems and remote system management. The back office is available on an annual subscription as it is cloud-based and also has an initial set up fee -
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Format:
The software is supplied as a one-time download link. Each software purchase is a license solely for installation and permanent use on one nominated Sam4s Windows-based touchscreen terminal only that has been purchased in the UK.
Card Payment Processing:
SamTouch pos software can integrated with Dojo / Payment Sense, eMerchantPay and Worldpay card machines.
An integration fee applies if the merchant account is not arranged through ourselves.
Optional Services Available:
Software price is for supply, remote installation and activation only. If you also require Menu/Product Programming services (costs from £150) and any Technical Support /Training services to set up and operate the software, these additional services can be purchased separately - please contact us. Note: no user guide / instructions are provided for programming or use of the software.
Multiple Terminals:
If you have multiple Sam4s terminals on a network, then each terminal will require a separate license to be purchased.
Compatible Equipment:
Any Sam4s Windows-based terminal will be suitable including Sam4s Sapphire, Forza, SPT3000, SPT4000, SPT4700, TITAN 150, TITAN 160, TITAN S160 / S260 / S360 / S560, TITAN S265V, SPT4856, SPT7500 with a minimum 1gb of RAM, and sufficient disk/ssd space for the program and your data.
You will require compatible peripheral hardware (receipt printer, barcode scanner, cash drawer, pole display, weighing scale) - please message us for specification of compatible equipment - this software will work with the Sam4s Giant 100 or Elix receipt printer, CAS PDII POS Scale, Bixolon SRP275 kitchen printer, Honeywell Voyager (USB) or Orbit barcode scanner (USB), and our Cash Drawer RJ11 24v. If your equipment does not have standard factory configuration, then technical support charges will apply if you require our assistance to configure them.
Optional Services & Modules Available:
* Initial Programming / Menu Set up
* Remote Training Session
* On-site Training Session
* OrderPad table service app
* Customer/Loyalty Points module
* Online Food Ordering (via Mobo2go)
* OrderMe self-ordering app
* Postal Address Lookup
Optional Equipment to Link with SamTouch:
* POS Integrated Weighing Scale
* POS Integrated Weighing Scale & Barcode Scanner
* Rear or External Customer-Facing Display (various sizes)
* Integrated Card Payment Terminal (Dojo/Payment Sense, eMerchantPay, Worldpay)
* Wireless Waiter Pad with Printer (and optional card processing)
* Kitchen Printers
* Kitchen Monitor/Video System
* CCTV Overlay Module
* Dallas/Key Fob Reader
* Fingerprint Sensor
* Telephone Caller ID Module
* Magstripe Reader (for staff login or membership/loyalty cards)
* Touch Screen Kiosk (for self ordering)
Please Note:
1. SamTouch software cannot be supplied for use on any other brand of POS terminal other than Sam4s. We will require a valid Sam4s POS Terminal Serial No. before being able to activate the software license. The terminal must have been originally purchased from an official UK-based Sam4s dealer. If you are not sure, please message us your Serial No. for confirmation prior to purchase.
2. Software licenses cannot be transferred to any other device at any time for any reason.
3. Software licenses cannot be returned or refunded once purchased.
4. No documentation or User Guide is provided with the software. We offer FREE INITIAL INSTALLATION (using remote program TeamViewer) of the standard SamTouch software with a blank database and default settings, providing you have a working terminal and full Windows administrative access.
Further services for setup of business and products/services data, Technical Support and Initial Programming services are not included in the license purchase price. We strongly recommend you also purchase the Programming Service, a 1 hour Remote Training Session and a Support Subscription if you are not already familiar with setting up and using the SamTouch software.
5. Once supplied, the software will initially operate in Demo Mode. For full activation, you will need to provide us: (a) your Sam4s POS Terminal Serial No. and (b) the SamTouch Software Serial No. After you provide us these 2 numbers, the Activation Code will be issued.
6. There is no physical delivery with this product. There is no CD, DVD, USB or any other physical media. You will be emailed a software download link and the download, notification of 2 serial numbers by you for activation must be done within 30 days of purchase.
SAMPLE SCREEN SHOTS
USER-FRIENDLY SCREENS
Clear colour co-ordinated screens allow the operator to easily choose the required menu items. There is no limit to the number of screens. Navigation is easy with the menu structure. Staff access can be controlled to managerial and reporting screens.
As the POS software and database are all held local on your terminal, it is
much faster than cloud-based systems which rely on internet connectivity and the provider's website availability and they are therefore much slower. The installed system gives you speed, reliability and 100% control over your POS system and data, without relying on outside parties and without the need to make ongoing payments to any cloud system provider.
LIVE STOCK LEVELS
The 'Count Down' feature allows you to see how many of each item is available, with a trigger level to prompt further cooking / ordering. For example, you may have 8 doughnuts - as each one is sold, the button shows how many are left. If you have set a trigger level, then it will prompt you to prepare more. With networked systems with multiple terminals, each terminal is updated in real-time.
POP-UPS FOR OPTIONS
Pop-up Windows allow selection of optional extras for condiments, sauces and sides. These can include a Price addition too. These can also be used for Salad options, Bread types (white / brown / baguette etc), Cooking (Rare / Medium / Well Done), as well as 'No' instructions (eg. No Onions). A Free-Text feature also allows specific instructions to be typed on the touch screen for kitchen tickets.
CONTROL THE SCREEN LAYOUTS
Each screen can have upto 80 single buttons or these can be re-sized to double, quad-size or custom size buttons. Buttons can be coloured as required, with the desired font and font size. Images may be placed on custom screen buttons if required such as brand logos or food/drink product images.
UPSELL EXTRAS FOR ADDITIONAL SALES REVENUE
Where an item has an optional item, a simple Popup Window allows the operator to choose. This makes it clear for the kitchen chef, avoids mistakes and allows you to upsell extras for additional sales revenue.
REDUCE MISTAKES & KEEP YOUR CUSTOMERS HAPPY
Where you have a mixed dish or choices, such as salads, toppings, sauces then you can choose from a list of "With", "Extra" or "No". For exmple, With Chilli Sauce, Extra Chilli Sauce, or No Chilli Sauce.
SCREEN EDITOR
The Screen Editor gives you total control over your system layout and buttons. You can have an unlimited number of screens, and position required menus, products, sizes, pictures and special functions as required.
STAFF CONTROLS AND SECURITY LEVELS
Employee Setup allows the owner / manager to set up password or (optional) Dallas Key Fob login, control access to management functions, determine if void,refund and discount features are available to each employee and access to reports and product / price changes. If the Clock In / Out module is set, you can specify if the employee is required to use the system timekeeping to record their working hours.
TAX / VAT RATES
The system supports upto 10 different VAT rates, so you can specify the required VAT Rate (20%, Zero, 5% etc) for each product. If you have multiple VAT rates for different transaction types (eg. Eat In / Take Away) then the VAT Shift function allows the calculations to be automated. If you have split items (eg. Hot and Cold food in the same takeaway box), then the Product Link function allows split VAT rates to be applied automatically.
PROMOTIONS & SPECIAL OFFERS
A powerful Promotions module allows your special offer pricing to be automated, and it can be scheduled to apply for particular date periods, days of the week or set hours. (eg. Thursdays 5-7pm only, or Weekends only, or Mon-Thu 12noon-2pm only and so on). You can have Fixed Price offers, Cheapest Free, Buy X for £Y and volume discounts.
STAFF MESSAGE BOARD
The Message Board can be placed on the login screen for all your staff to see. It can include multiple messages in text or graphic format such as information for 'Todays Specials', reminders for daily tasks and motivational messages. If your screen is customer facing, you can also include multiple photographs and promotional items on the screen.
REPORTS
There are dozens of reports that can be viewed on-screen, printed or saved to a file. Financial reports for sales,takings, vat, different payment methods. Sales reports by group, product, hour. Staff activity reports, Promotions reports. Customer activity reports. Gross Profit reports. Each report can be required for the required date / date period. Data can be stored on the system for upto 9999 days (or less if you define otherwise).
PRODUCT GROUPS
Products are neatly structured into Product Groups which allows the dynamic screens to be automatically updated and your reports automatically structured. You can add additional groups as required. Groups in turned are placed into higher level 'Classifications' such as Food (Dry Sales), Drinks (Wet Sales), Retail Items and so on. Reports can be produced at the Classification level, Group level, or individual Product level.
PRODUCT EDITOR
Instantly update prices, add new products, activate / de-activate products as and when required in a matter of seconds with the Product Editor. It lists all products and the group can be filtered to a certain Product Group or you can use the text search feature to quickly locate the required product(s).
GRAPHICAL TABLE PLAN
Multiple zones can be set up such as Bar area, Restaurant, Rear Garden, Balcony and you can position your tables in the required shape and size to emulate the actual layout of your premises. The system instantly shows the status of active tables and you can readily see vacant tables. Where there are shared tables, the system allows multiple bills to be maintained. Bills can also be transferred from one table to another table if a customer is relocated to a different table. If you operate a hotel, then bar / restaurant bills can also be transferred to a hotel room. Function rooms (eg. for weddings / parties) can also be operated and the system allows different price level if required, supports advance payment/deposit, and also allow stubs with a signature line to be printed.
A4 REPORTS & GRAPHS
Numerous A4-format reports are available which can be printed to your A4 size laser/inkject printer or exported to a file format such as Excel, Word, ASCII and others. These includes sales reports and financial listings.
SAVE MONEY WITH A POS BUNDLE!
If you require programming, training and technical support then it is much cheaper to purchase one of our complete POS System Packages. If you purchase 'software only', then these additional services are separately charged, and either you can end up paying more, or you compromise by not getting full professional support in setting up all the different features and making the most of the POS system.
With a complete POS System Package from TecStore you get brand new modern branded equipment with a full warranty, compatibility of every hardware item with the POS software is guaranteed, and only one supplier is responsible for the whole system thereby ensuring you are not passed from one to another.
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