Brands

  1. HiStone ERA Retail POS Package

    Product Code: ERA-RETAIL

    Available Options:

    TecStore UK Price:

    Price:  £2,275.00

    plus VAT

           

Product Information


Complete premium-grade POS solution for retail shops, convenience stores, newsagents, minimarkets, supermarkets, DIY shops, gift/accessories shops and many other types of retail business. Stylish HiStone ERA 15.6" widescreen touchscreen terminal and advanced POS software.

No Monthly / Annual Usage Fees. Simply pay once and buy the system outright.

The ERA HK960U features a sleek, modern design that complements any professional setting, ensuring seamless integration and ease of use. HiStone is the new brand name for HiSense's commercial range of equipment - a world-class manufacturer of electronics with international coverage including a UK-based sales and support centre.

The HiStone ERA HK960U is winner of the iF Design Award 2022 with its clean, elegant design and innovative features.

If you are looking for a robust retail business solution with the most reliable, high-quality equipment with fast Intel i3 processor and versatile POS software that is easy-to-use, then this is an excellent choice. The pack includes the new heavy-duty Honeywell Youjie HF600 1D/2D Barcode Scanner, an Epson TM-T20iii Thermal Receipt Printer and a solid-build Slide-out Cash Drawer.

Package Contents:
* HiStone ERA HK960U 15.6" Touchscreen Terminal
  with Intel 11th Gen i3 processor (up to 3.9GHz), 8gb RAM, 128gb SSD
* Microsoft Windows 10 or 11 IoT 64-Bit License
* Epson TM-T20iii Thermal Receipt Printer (80mm)
* Slideout Cash Drawer
* Honeywell Youjie HF600 1D/2D Barcode Scanner
* POS Software - Lifetime License
* Remote Initial Programming of sales screen & product groups
* Remote Training Session
* POS System Starter Pack

Choose either CES Touch or ICR TouchPoint POS software.

Optional Peripherals & Add-Ons  More Details
* Upgrade to Intel 11th Gen i5 Processor (up to 4.4GHz)
* 2-Line VFD Rear Customer Display
* 10" Graphical (Non-touch) Rear Customer Display
* Integrated Card Payment Processing (via DoJo)
* 3-Track MSR
* Fingerprint Reader
* iButton (Dallas Key) Reader
* External Pole-Mounted 2-Line Customer Display
* Mobile Stock Taking Scanner £call
* Customer Database & Loyalty Points
* Shelf Edge Label Printer
* Product Label Printer (DX-420)
* POS Weighing Scale
* Label Printing Scale
* Wholesaler Link (Bookers, Nisa)




SERVICES

1. PROGRAMMING
Initial Free Programming includes set up of your receipt information, staff list, product groups and open product items (upto 200 items/variations), with upto Half Days work by our technician included free as part of the package price.

Programming (Standard) provides upto 1 working day technician work.

Programming (Advanced) provides upto 2 working days technician work and includes all the items in the Standard service, plus set up of advanced functions such as discounts, service charges, mix & match offers, deals/promotions, loyalty points / customer database, multiple vat rates, multiple transaction types, stock management and more complex menu structures.

Please contact us to discuss your menu and other programming requirements to determine which Programming Service is most suitable for you.

2. TRAINING
Remote Training to cover basic operations of the system, including sales, reports, data backup, adding/changing products & prices is included as a 1 hour session free as part of the package. Extended sessions of 2-hour or 3-hour can be included in the Options above.

3. ONGOING SUPPORT
Hardware is covered by the manufacturers warranty and we provide related support free for for the full warranty duration. Most hardware queries can be resolved by phone/email if related to configuration issues, otherwise if equipment has a fault then it will be repaired/replaced under the RTB warranty.

Software support to assist with specific usage queries is available free for 1 year by phone and email during our support hours. There is a time limit of 15 minutes per phone call/day on the free service, subject to reasonable use as specified in our Terms.

4. SITE VISITS
On-site Installation and Training services are optionally available throughout the UK and elsewhere. Travel costs apply - please contact us with your postcode for a quote.





Terminal Specification:
Model: HiStone ERA HK960U
All-in-One 15.6” Touch Screen Terminal
Processor: Intel 11th Gen i3-1115G4E Processor (upto 3.9GHz)
Memory: 8Gb RAM
Storage: 256Gb SSD
Operating System: Win 10 or Win 11 IoT 64-bit

Option to upgrade to i5 processor, 16/32gb RAM and 512gb SSD.

POS Software Features:
Fast, easy to use POS features for sales transactions
Scan barcodes, enter product codes or select from on-screen menus
Assign order numbers or run tabs
Discounts and Mix & Match Promotions
Pop-up for product options
Age Check function for alcohol/tobacco sales
Re-print duplicate receipts
Refunds, Voids and Layaways
Advance Payments and Deposits
Staff Clocking In/Out functions for time recording
Print Shelf Edge Labels (*additional printer and tickets required)
Hot Keys for £1, £2, £5, £10, £20 and £50 payment
Display 'Change Due' and print optional receipt
End of Day (Z) Financial Reports
Reports by hour, product line, category and group
A4 reports with option to export to Excel and other formats
Functions to add new products, change prices
Option for POS Integrated Weighing Scale
Option for Integrated Card Payment Processing
Option for Wireless Waiter Tablets
Option for Telephone Caller ID/Customer Database
Option for Loyalty Points
Option for Bookings Diary

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Brochures & Documents

Brochure for HiStone  Brochure for ERA Retail POS PackageView HiStone Brochure for ERA Retail POS Package
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Warranty Information

Warranty Duration:1 Year Manufacturers Warranty
Warranty Type:On-site (UK Mainland only)
Outside UK Mainland is a Return to Base Warranty


HiStone ERA Retail POS Package