HiStone ERA Retail POS Package

Product Code: ERA-RETAIL

Product Type: Equipment

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Product Information

Name: ERA Retail POS Package
Brand: HiStone
SKU: ERA-RETAIL

HIGH PERFORMANCE HARDWARE
Complete Retail POS Solution
CES Touch

Complete premium-grade POS solution for retail shops, convenience stores, newsagents, minimarkets, supermarkets, DIY shops, gift/accessories shops and many other types of retail business. Stylish HiStone ERA 15.6" widescreen touchscreen terminal and advanced CES Touch POS Software.

No Monthly / Annual Usage Fees. Simply pay once and buy the system outright.

The ERA HK960U features a sleek, modern design that complements any professional setting, ensuring seamless integration and ease of use. HiStone is the new brand name for HiSense's commercial range of equipment - a world-class manufacturer of electronics with international coverage, including a UK-based sales and support centre.

The HiStone ERA HK960U is the winner of the iF Design Award 2022 with its clean, elegant design and innovative features.

If you are looking for a robust retail business solution with reliable, high-quality equipment featuring a fast Intel Core processor and versatile POS software that is easy to use, then this is an excellent choice. The pack includes the heavy-duty Honeywell Youjie HF600 barcode scanner, an Epson TM-T20III thermal receipt printer and a solid-build slide-out cash drawer.

Package Contents:
* HiStone ERA HK960U 15.6" Touchscreen Terminal
with Intel 11th Gen Core processor (up to 3.9GHz), 8GB RAM, 128GB
* Microsoft Windows 10 or 64-Bit Licence
* Epson TM-T20III Thermal Receipt Printer (80mm)
* Slide-out Cash Drawer
* Honeywell Youjie HF600 Barcode Scanner
* CES Touch POS Software - Lifetime Licence
* Remote Initial Programming of Sales Screen & Product Groups
* Remote Training Session
* POS System Starter Pack

Supplied with CES Touch POS Software featuring a lifetime licence with no recurring software licence fees.

Optional Peripherals & Add-Ons More Details
* Upgrade to Intel 11th Gen Core Processor (up to 4.4GHz)
* 2-Line VFD Rear Customer Display
* 10" Graphical (Non-touch) Rear Customer Display
* Integrated Card Payment Processing (via Dojo)
* 3-Track
* Fingerprint Reader
* iButton ( Key) Reader
* External Pole-Mounted 2-Line Customer Display
* Mobile Stock Taking Scanner £call
* Customer Database & Loyalty Points
* Shelf Edge Label Printer
* Product Label Printer (DX-420)
* POS Weighing Scale
* Label Printing Scale
* Wholesaler Link (Bookers, Nisa)

SERVICES

1. PROGRAMMING
Initial Free Programming includes setup of your receipt information, staff list, product groups and open product items (up to 200 items/variations), with up to half a day's work by our technician included free as part of the package price.

Programming (Standard) provides up to 1 working day of technician time.

Programming (Advanced) provides up to 2 working days of technician time and includes all the items in the Standard service, plus setup of advanced functions such as discounts, service charges, mix & match offers, deals/promotions, loyalty points/customer database, multiple VAT rates, multiple transaction types, stock management and more complex menu structures.

Please contact us to discuss your product range and other programming requirements to determine which Programming Service is most suitable for you.

2. TRAINING
Remote Training covering the basic operation of the system, including sales, reports, data backup, and adding/changing products and prices, is included as a 1 hour session free as part of the package. Extended sessions of 2-hour or 3-hour can be included in the options above.

3. ONGOING SUPPORT
Hardware is covered by the manufacturer's warranty and we provide related support free for the full warranty duration. Most hardware queries can be resolved by phone/email if related to configuration issues. If equipment develops a fault, it will be repaired or replaced under the RTB warranty.

Software support to assist with specific usage queries is available free for 1 year by phone and email during our support hours. There is a time limit of 15 minutes per phone call/day on the free service, subject to reasonable use as specified in our Terms.

4. SITE VISITS
On-site installation and training services are optionally available throughout the UK and elsewhere. Travel costs apply - please contact us with your postcode for a quote.

Terminal Specification:
Model: HiStone ERA HK960U
All-in-One 15.6" Touch Screen Terminal
Processor: Intel 11th Gen Core -1115G4E Processor (up to 3.9GHz)
Memory: 8GB RAM
Storage: 256GB
Operating System: Windows 10 or Windows 64-bit

Option to upgrade to an Intel Core processor, 16GB/32GB RAM and 512GB .

POS Software Features:
* Fast, easy to use POS features for sales transactions
* Scan barcodes, enter product codes or select from on-screen menus
* Assign order numbers or run tabs
* Discounts and Mix & Match Promotions
* Pop-up for product options
* Age Check function for alcohol/tobacco sales
* Re-print duplicate receipts
* Refunds, Voids and Layaways
* Advance Payments and Deposits
* Staff Clocking In/Out functions for time recording
* Print Shelf Edge Labels (additional printer and labels required)
* Multiple Payment Methods (Cash, Card, Voucher etc.)
* Hot Keys for £1, £2, £5, £10, £20 and £50 payment
* Display "Change Due" and print optional receipt
* End of Day (Z) Financial Reports
* Reports by hour, product line, category and group
* A4 reports with the option to export to Excel and other formats
* Functions to add new products and change prices
* Optional POS Integrated Weighing Scale
* Optional Integrated Card Payment Processing
* Optional Wireless Waiter Tablets
* Optional Telephone Caller ID/Customer Database
* Optional Loyalty Points
* Optional Bookings Diary