Our 'Call Forward' type of queue management systems are used where there is a single queue waiting for multiple counters, and the customer at the front of the queue needs to be instructed to go to the next available counter.

These 'next customer' types of QMS systems do not require ticket numbers or order numbers.

Call Forward queue management systems are used at post offices, banks, retail stores, supermarket checkouts, returns counters, ticket offices and similar service environments where customers walk in to join and stand in a single queue and expect a short wait for the next available counter.

Our Call Forward QMS systems can be supplied with one or more large displays, with Voice Announcement, and optional flashing individual Counter Displays that are mounted above each counter. The multi media features allow advertising, marketing and information screens to be presented - with sound - to waiting customers.

Recent installations include the Warner Bros Harry Potter Studios in Leavesden, UK (9 counters) and the new flagship Puma store at the Etihad Stadium of Manchester City Football Club (20 counters).

NO ONGOING USAGE COSTS There are no ongoing monthly or annual license fees to use our digital Queue Management Systems. Simply pay once to purchase the entire system outright including all necessary hardware, accessories and software licenses. PRE-CONFIGURED, READY FOR USE Pre-configuration of the system is provided with each package at the quoted cost for this service, with Installation Instructions and customised User Guide included. On-site Installation services are optionally available (at additional cost subject to prior Site Survey) which can also include on-site system manager training. AFTER-SALES SUPPORT Following delivery, we provide 1 year free remote support. For support requirements thereafter you can either pay ad-hoc as any requirements arise or optionally take out a Remote Support Subscription. On-site Call-Outs and Support Subscriptions are available - please contact us with your address for a quote.

Also see:
Take-a-Ticket QMS (LED) | Take-a-Ticket QMS (Digital)