The Vape Shop Retail EPOS System from TecStore is designed for e-cigarette retail shops who require a robust, reliable, complete point of sale system at an affordable price. It allows you to professionally manage your stock of hardware, kits, e-liquids, disposables and accessories. For liquids you can structure your product range into a simple 4-dimensional matrix by brand, flavour, mg size and nicotine strength. Age Check logging helps you to comply with local authority Trading Standards requirements.
If you have multiple branches of vape shops, then the optional cloud-based Back Office system allows you to manage your vape shop branches centrally with virtually-live sales reporting, stock management with purchase ordering and stock transfers/distribution, staff timekeeping system, product label printing and instant updating of your product range and prices.
No Ongoing Fees
A complete vape shop till solution at an affordable price. No Monthly / Annual Usage Fees to ever pay for the main single-branch POS system. You simply pay once and buy the system outright. You can add/edit products and prices without limits, and generate a range of sales, accounts and stock reports.
(For the optional cloud-based Back Office system to use with multiple branches there is an annual subscription fee of £150+vat per POS terminal).
POS Software
The SamTouch Windows-based POS software is pre-configured by us specifically for a vape shop product range. It is easy to use, and has a comprehensive range of POS features for day-to-day sales operations, accounting, sales analysis and basic stock management.
Titan POS System - Standard Package Contents
The following items are part of the standard package. All necessary power supplies and data cables are included with the package, with a simple Easy Installation Guide.
* Sam4s Titan 360 15" TouchScreen POS Terminal
* Sam4s Front-opening Cash Drawer
* HPRT 80mm Thermal Receipt Printer
* Laser Barcode Scanner with Stand
* SamTouch POS Software - lifetime license
* Initial remote setup and training
Note: For a stand-alone single branch system, internet is not required to use the system. However, an internet connection will initially be required for us to remotely upload your programming and provide remote training. If you don't have internet at your shop, you can temporarily connect the terminal to your home internet connection for the duration of the initial setup/training and then move it back afterwards.
With the optional Back Office system which is cloud-based, you would require a good internet connection at each branch.
On-site setup and on-site training at your premises is also optionally available - please call us with your postcode for a quote.
OPTIONAL UPGRADES / ACCESSORIES / MODULES
You can upgrade standard components on the Vape Shop EPOS System to alternatives, as well as add additional equipment, accessories and software modules, as required. See the
Available Options Box above for pricing on these items.
* Upgrade to Honeywell Orbit Scanner
* Upgrade to Honeywell Bluetooth Wireless Scanner
* Upgrade to Sam4s Giant-100 Thermal Receipt Printer
* Change front-opening drawer to Flip Top Drawer
* Rear Customer Display - 2-Line Character Display
* Rear Customer Display - 10" Graphical Display
* SamTouchOffice cloud back office
more details
* Integrated Card Payment Processing
* Additional Programming (remote)
* Extended Training Session (remote or on-site)
* Loyalty/Discount Cards/Reader
Click this link to see details and prices for the full range of
Optional Modules / Accessories and Services for this POS system.
SamTouch POS Software configured for Vape Shops
Easy to use and easy to set up your products, prices and barcodes. Stock management functions included. Promotions, mix & match offers and multi-buy discounts are easy to set up and are automatically applied at the point of sale. Age check feature for tobacco and alcohol products to prompt operator and keep a record of the age-check.
Functions for Tabs, Deposit Payments, Void, Refunds, Exchanges and Cancel. Discounts can also be manually applied, either by Amount or by a Percentage, for a particular item or for the whole bill.
Serve multiple customers at the same time with the layaway function. Operate tabs for account / trade customers. Staff access to different functions can be controlled with the security features. Includes time keeping system for recording working hour and producing reports for wages. Numerous sales, accounting, stock and management reports.
The optional Customer Database allows you to operate pre-paid accounts, provide credit terms, as well as operate multiple price levels and Loyalty Discount / Point schemes.
The POS software configured for vape / e-cigarette shops has numerous management functions included as standard for basic stock management, printing shelf edge tickets, generating A4 reports, updating the screen layouts, adding/amending products and prices, setting up promotions and offers and managing system access.
You can also optionally add a dedicated web-based Back Office system for remote operation of your vape shops from anywhere in the world. This provides enhanced reporting, advanced stock management, purchase ordering, delivery tracking, remote access to update products and prices, link to Hand Held Mobile Stock Taking device, and link to other third-party systems.
POS Software Features:
° Register items by manual price entry, barcode scanning or code/description search
° Apply Discounts, Complimentary Items & Promotions
° Age Check for restricted items (alcohol, tobacco etc)
° Unlimited PLU’s.
° Unlimited Number of Product Screens for non-barcoded items
° Clerk Interrupt & Sale Layaway for handling multiple staff/customers
° Shelf Edge Labelling via Receipt Printer or Dedicated Label Printer
° Dynamic Screens - update automatically as new products are added
° Six Tracking Files – Tabs, Trade Accounts etc
° Stock Count Down on Item Button
° Easy Stock Management - Stock In, Stock Adjustments, Stock Reports
° Gross Profit Reporting
° Six Price Levels
° Three Main Sizes Per Product - Small / Regular / Large
° Unlimited products supported for different brands, flavours, mg size and vape strength
° Warehouse / Stock-Room Picking Ticket for stored items
° Free-Text Function for Special Picking / Packing Instructions
° Image/Logo To Receipt Printing
POS Software - Optional Features:
° Create Graphics/Videos To Appear On The Rear Customer Display
° Option to Print A4 Invoice / Receipts (requires A4 printer)
° Customer Database
° Local or Multi-Site Customer Loyalty Points options
° Windows Tablet computer for “Queue Busting” (*license required)
° Samview Mobile App – Optional Android Sales Reporting “Real-Time”
° Web-based Back Office / Remote Management System
° Link to your WooCommerce eCommerce website
SERVICES
HARDWARE SUPPORT & WARRANTY
3 Year Warranty on Sam4s terminal, 1 year warranty on cash drawer, barcode scanner and receipt printer. Most hardware queries can be resolved by phone/email if related to configuration issues, otherwise if equipment has a fault then it will be repaired/replaced under the RTB warranty.
FREE 1 YEAR SOFTWARE SUPPORT
Software support to assist with specific usage queries is available free for 1 year by phone, email and remote access during our normal support service operating hours (Mon-Fri 10am-4pm). Note that the software support service is only for specific queries, it is not a substitute for booking a training session to cover extensive features or a whole system modules.
ADDITIONAL SERVICES
1. PROGRAMMING
Initial Programming includes set up of your receipt information, staff list, product groups (upto 20) and open product items (upto 200 items/variations), with upto Half Days work by our technician included as part of the package price. You can add unlimited groups and products thereafter for all your vape hardware, kits, accessories, liquids and other items.
Programming (Standard) is an additional cost and provides upto 1 working day technician work and allows for more groups/items and additional pos features.
Programming (Advanced) is an additional cost and provides upto 2 working days technician work and includes all the items in the Standard service, plus set up of advanced functions such as discounts, service charges, mix & match offers, deals/promotions, loyalty points / customer database, multiple vat rates, multiple transaction types, stock management and more complex menu structures.
Please contact us to discuss your product range and programming requirements to determine which Programming Service is most suitable for you.
2. TRAINING
A User Guide is provided to cover all the basic operations of the system. This details step by step common tasks such as registering sales, refunds, end of day reports, changing prices and adding new products.
A 1-hour remote training session is included in the package price to cover the basic operations of the system, including sales, reports, data backup, adding/changing products & prices is included.
In addition, we offer optional Extended Training - remotely or on-site at your premises. This can be booked on an hourly basis to cover standard functions as well as more advanced features.
4. SITE VISITS
On-site Installation and Training services are optionally available throughout the UK and elsewhere. Travel costs apply - please contact us with your postcode for a quote.
SAMPLE SCREEN SHOTS
USER-FRIENDLY SCREENS
For your non-barcoded products, clear colour co-ordinated screens allow the operator to easily choose the required products. There is no limit to the number of screens. Navigation is easy with the menu structure. Staff access can be controlled to managerial and reporting screens.
As the POS software and database are all held local on your terminal, it is
much faster than cloud-based systems which rely on internet connectivity and the provider's website availability and they are therefore much slower. The installed system gives you speed, reliability and 100% control over your POS system and data, without relying on outside parties and without the need to make ongoing payments to any cloud system provider.
LIVE STOCK LEVELS
The 'Count Down' feature allows you to see how many of each item is available, with a trigger level to prompt further ordering. With networked systems with multiple terminals, each terminal is updated in real-time.
POP-UPS FOR OPTIONS
Pop-up Windows allow selection of optional extras. These can include a Price addition too. A Free-Text feature also allows specific instructions to be typed on the touch screen.
CONTROL THE SCREEN LAYOUTS
Each screen can have upto 80 single buttons or these can be re-sized to double, quad-size or custom size buttons. Buttons can be coloured as required, with the desired font and font size. Images may be placed on custom screen buttons if required such as brand logos or product images.
UPSELL EXTRAS FOR ADDITIONAL SALES REVENUE
Where an item has an optional item, a simple Popup Window allows the operator to choose. This makes it clear to avoids mistakes and allows you to upsell extras for additional sales revenue.
SCREEN EDITOR
The Screen Editor gives you total control over your system layout and buttons. You can have an unlimited number of screens, and position required menus, products, sizes, pictures and special functions as required.
STAFF CONTROLS AND SECURITY LEVELS
Employee Setup allows the owner / manager to set up password or (optional) Dallas Key Fob login, control access to management functions, determine if void,refund and discount features are available to each employee and access to reports and product / price changes. If the Clock In / Out module is set, you can specify if the employee is required to use the system timekeeping to record their working hours.
TAX / VAT RATES
The system supports upto 10 different VAT rates, so you can specify the required VAT Rate (20%, Zero, 5% etc) for each product. If you have multiple VAT rates for different transaction types (eg. Eat In / Take Away) then the VAT Shift function allows the calculations to be automated. If you have split items (eg. Hot and Cold food in the same takeaway box), then the Product Link function allows split VAT rates to be applied automatically.
PROMOTIONS & SPECIAL OFFERS
A powerful Promotions module allows your special offer pricing to be automated, and it can be scheduled to apply for particular date periods, days of the week or set hours. (eg. Thursdays 5-7pm only, or Weekends only, or Mon-Thu 12noon-2pm only and so on). You can have Fixed Price offers, Cheapest Free, Buy X for £Y and volume discounts.
STAFF MESSAGE BOARD
The Message Board can be placed on the login screen for all your staff to see. It can include multiple messages in text or graphic format such as information for 'Todays Specials', reminders for daily tasks and motivational messages. If your screen is customer facing, you can also include multiple photographs and promotional items on the screen.
REPORTS
There are dozens of reports that can be viewed on-screen, printed or saved to a file. Financial reports for sales,takings, vat, different payment methods. Sales reports by group, product, hour. Staff activity reports, Promotions reports. Customer activity reports. Gross Profit reports. Each report can be required for the required date / date period. Data can be stored on the system for upto 9999 days (or less if you define otherwise).
PRODUCT GROUPS
Products are neatly structured into Product Groups which allows the dynamic screens to be automatically updated and your reports automatically structured. You can add additional groups as required. Groups in turned are placed into higher level 'Classifications' such as Bakery, Deli, Butchers, Groceries and so on. Reports can be produced at the Classification level, Group level, or individual Product level.
PRODUCT EDITOR
Instantly update prices, add new products, activate / de-activate products as and when required in a matter of seconds with the Product Editor. It lists all products and the group can be filtered to a certain Product Group or you can use the text search feature to quickly locate the required product(s).
A4 REPORTS & GRAPHS
Numerous A4-format reports are available which can be printed to your A4 size laser/inkject printer or exported to a file format such as Excel, Word, ASCII and others. These includes sales reports and financial listings.
GENERAL PROGRAMMING
Routine program changes such as receipt message, staff login records / passwords, promotions, products / prices, promotions, void/refund reasons can easily be done from the General Settings menu with manager level access.
ADVANCE PROGRAMMING
Hardware setup such as printers and other peripherals, and advanced system parameters can be tailored from the Advanced Settings menu with manager level access.
X REPORTS
The 'X Report' can be run at anytime and instantly shows sales performance and total takings upto that point, either for a single till or multiple tills.
Z REPORTS
Daily / Weekly / Monthly / Quarterly Z reports can be produced as required to show financial date, total sales, breakdown by product category, details of refunds & voids, and breakdown by payment method (cash, card, cheque, vouchers). You may also produce reports for a custom date period.
