Improve your job and career prospects or enhance your staff's skills, confidence and productivity as Cashier / Checkout Operator by completing our Touch Screen Till or Cash Register Training course.
Location & Duration:
Our courses are hands-on interactive training sessions held at one of our offices. Level One course (standard agenda) duration is 1 day. Level Two courses are 2 days. Prices stated are per person, per course. Discounts are available for group bookings. Training days run from 10am to 3.30pm, with complimentary refreshments and lunch included.
Course Content:
Our training course can cover 1 of the following:-
Touchscreen Till (for retail)
Touchscreen Till (for hospitality)
Certification & Course Materials:
A Training Certificate is issued to all candidates who successfully complete one of our training courses. You will also be given Course Notes summarising the features covered. We also provide a free 30-day support service by email for any further questions you have after the training.
Level One Course: Operator Training
Our Level One beginners training course covers all the standard operational features of a touchscreen till system, with hands-on exercises, such as:
* Signing On/Off
* Entering Start of Shift Float
* Sales Transactions - single items
* Sales Transactions - multiple items
* Fixed Price and Open Price Items
* Different Payment Methods
* Scanning Barcodes (for retail systems)
* Tabs & Tables (for hospitality systems)
* Correcting Errors
* Payment Methods
* Printing/Re-Printing Receipts
* Discounts, Refunds & Vouchers
* Petty Cash Receipts/Payments
* Loyalty Cards
* X & Z Reports and End of Shift procedures
* Changing Paper Roll
Training covers using a touch screen POS system with one of the widely used software packages such as SamTouch, CES Touch or ICR Touch and covers common POS functions and reports.
Level Two Course: Management Training
Our Level Two course (over 2 days) is available for experienced till operators and store / restaurant managers. We provide in-depth training in an extensive set of management and back-office functions including:
* Changing Receipt header/footer text and logo
* Defining VAT/Tax rates
* Amending Prices
* Adding new PLU's
* Editing Groups & Departments
* Key Tops / Keysheet editing / printing for cash registers
* Operator Login records and security settings
* Stock Management functions
* Customising receipt content
* Customising x/z report content
* Customising function keys
* Programming discount functions
* Defining Promotions and Mix & Match Offers
* Sales Analysis Reports
* Linking to PC Software
* Exporting sales data
On touchscreen POS software we also cover editing screen layouts, menus and buttons, any graphical table plans and any customer account / loyalty point functions, printing product labels and shelf-edge labels.
Booking Procedure
a - Please call us first on 020 8936 7000 to check availability and provisionally reserve a place for your required course, number of candidates and date(s).
b - We will then email you an invoice, payment details and Candidate Questionnaire.
c - Once we receive your payment and completed Candidate Questionnaire(s) for each candidate, we will confirm your booking by email.
Courses are booked 3 weeks in advance and full payment must be received at least 10 days before the training date. |
Note 1 - Equipment Model:
Different touchscreen till systems / software differ in features, operation and design. Our courses are designed to provide you with training on a particular popular touchscreen till system and to give you practical usage experience. You may however require further training by your employer to cover any features and processes specific to the model you may actually use. If you require training on a specific system or pos software then please contact us with your requirements.
Note 2 - Pricing:
Prices stated are per candidate. Discounts are available for group bookings of 3 or more candidates.
Note 3 - On-site Training:
We can also provide till training at your premises, subject to our travel related costs (including fuel, travel time & parking fees). Please contact us for a quote or to arrange a booking.
Note 4 - Cancellation Policy:
Once a course booking is confirmed by us or if a candidate does not attend we cannot issue any refund. However, if 7 days prior notice is given we may be able to re-schedule your booking subject to availability on the new requested date. You can substitute a candidate as long as you give us at least 3 days prior notice and send a completed Candidate Questionnaire for the replacement person.
Note 5 - Time Period:
Our courses are designed to cover all the features listed in the training agenda within the booked time period. If the trainee(s) is not able to progress at the standard pace of the course, is distracted by phone calls, arrives late etc then the remaining features will not be able to be covered - you will need to purchase additional training time if required. In this circumstance the issued Certificate will be marked 'attended' rather than 'completed'.
Note 6 - Follow up Support:
The 30 days follow up support relates to clarifying features covered during the training. It is not a technical support service for troubleshooting any issues with your system or software or for installing / configuring your system.
