At TecStore we offer a range of expert services related to the setup, programming, usage, user training, technical documentation, maintenance and repair of all major brands and models of POS equipment, scales, software and cash registers.
TecStore provides technical support services on the Casio, SAM4S / Samsung, Olivetti and Sharp series of cash registers and tills and on CAS, Digi, Avery Berkel and Dibal scales as well as certain other brands of tills including some Elite, Olivetti, Uniwell and Geller models. We can service and repair most makes and models of POS equipment including touch screens, receipt printers, cash drawers, barcode scanners and keyboards.
Whether you need help or assistance with setting up, staff training, programming, resolution of an error message or machine lockup or a printer, drawer, screen, power supply or keyboard repair, or require customised operating instructions - we can assist you in most cases. Either make an appointment to bring the machine to our London workshop or contact us to arrange a Call Out (call out charges apply depending on your postcode). For customers outside London, please Contact Us to arrange collection and delivery of your till by courier. |
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This service is for full-colour printing and cutting of one of our cash register keyboard templates or scale keypad templates. Simply purchase the template from our website, edit it with your required content and then email the completed document to ...
Model : |
tmp-print-service |
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With our Programming Service we will program the till or scale with your business-specific information.
WHAT CAN BE PROGRAMMED?
Depending on the model and capabilities of your chosen cash register or weighing scale, this can include:-
* Date a ...
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If you have bought a new cash register from us, then with our Starter Pack we will:
* Supply and install the memory backup batteries
* Program the till with your business details
* Program your department/category names
* Professionally label the ...
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Technical support on setting up a till, pos system, app, cash register, scale or printer, programming keys or a till function, or resolving an operational problem, provided remotely by telephone, email, remote access or WhatsApp messaging or video ca ...
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With our Documentation Service an expert consultant will provide customised instructions for setting up or operating your equipment or software in accordance with your particular business requirements.
This professional service can also be purchas ...
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With our Remote Training Service, our consultant will provide an intensive briefing on the operation of your cash register, POS system/software, scale or other equipment/software by telephone.
We can provide remote training on all the models of ti ...
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Prices start from £65, to cover initial inspection and upto 1 hour labour.
We can service and repair most types of branded touchscreen terminals, receipt printers, cash drawers and barcode scanners and supply a wide range of replacement pa ...
-
TecStore provides 2 options to arrange your cash register till hardware repair:
* Make an appointment to bring your faulty machine into our NW London workshop
* We can collect the machine by courier from any UK address
MINIMUM INSPECTION C ...
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With our Installation Service at your premises, we will :
Unpack the cash register and set it up on your counter.
Connect required power cables and any peripheral cables (eg. remote printers, credit card terminals, PC data cables)
Install consum ...
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Call out fees for service at your premises are subject to a minimum £85 charge, plus the additional region travel cost (see above) covering upto 1 hour on-site. This must be pre-paid at the time of booking.
Additional travel charges, car park fees ...
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Our Banknote Counter Hire Service is designed for businesses who wish to temporarily use a bank-grade high quality machine to count and counterfeit check a large volume of bank notes.
The standard machine is the De La Rue 2650 - which is an excell ...
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SPS2000 / SPS2200 / SPS500 Internal Battery Replacement
If your Sam4s SPS-2000, SPS500 (SPS510 / SPS520) or SPS-2200 pos terminal is not retaining menu/price/screen changes after re-powering, this is generally due to the internal motherboard batte ...
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Improve your job and career prospects or enhance your staff's skills, confidence and productivity as Cashier / Checkout Operator by completing our Touch Screen Till or Cash Register Training course.
Location & Duration:
Our courses are hands-on i ...
-
Purchase this service where you require:
* Professional technical expertise to advise on your project implementation
* Assistance with a feasibility study
* Special product sourcing
* Advice on integration of your software app with equipment and ...
-
Please only add this service to your order after speaking to us first on 020 8936 7000.
The Express Programming Service is where you require programming work on a new cash register, touchscreen system or labelling scale to be completed faster than ...
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Integration of our POS system and software with your compatible card machine and merchant account you have sourced yourself (eg. through DoJo / Payment Sense, Worldpay).
Please only purchase this service after first having discussed your specific ...
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Installation of new currency template for GBP banknotes including the 4 new King Charles III notes on the Glory GFS-100 series machines, including Glory GFS-100, GFS-110 and GFS-120.
In the 'Order Comments' section when checking out, you will need ...
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With our Staff Training Service, our consultant will train upto 3 people in the programming and usage of your cash register, scales or touchscreen till system. Training can be performed either at our London offices, or at your premises (subject to tr ...
-
Site visit by a Glory accredited engineer to a UK Mainland address to install new currency template for GBP banknotes including the 4 new King Charles III notes on the Glory GFS-200 series machines, including Glory GFS-200, GFS-210 and GFS-220.
If ...
-
This service is for full-colour printing and cutting of one of our cash register keyboard templates or scale keypad templates. Simply purchase the template from our website, edit it with your required content and then email the completed document to ...
|
Model : |
tmp-print-service |
![](images/spacer.gif)
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With our Programming Service we will program the till or scale with your business-specific information.
WHAT CAN BE PROGRAMMED?
Depending on the model and capabilities of your chosen cash register or weighing scale, this can include:-
* Date a ...
Prices start from £25
|
Model : |
programming |
![](images/spacer.gif)
-
If you have bought a new cash register from us, then with our Starter Pack we will:
* Supply and install the memory backup batteries
* Program the till with your business details
* Program your department/category names
* Professionally label the ...
Prices start from £35
|
Model : |
setup |
![](images/spacer.gif)
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Technical support on setting up a till, pos system, app, cash register, scale or printer, programming keys or a till function, or resolving an operational problem, provided remotely by telephone, email, remote access or WhatsApp messaging or video ca ...
on tills, cash registers pos equipment & scales
|
Model : |
remotes |
![](images/spacer.gif)
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With our Documentation Service an expert consultant will provide customised instructions for setting up or operating your equipment or software in accordance with your particular business requirements.
This professional service can also be purchas ...
Prices start from £55
|
Model : |
techdoc1 |
![](images/spacer.gif)
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With our Remote Training Service, our consultant will provide an intensive briefing on the operation of your cash register, POS system/software, scale or other equipment/software by telephone.
We can provide remote training on all the models of ti ...
Prices start from £65
|
Model : |
remotet |
![](images/spacer.gif)
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Prices start from £65, to cover initial inspection and upto 1 hour labour.
We can service and repair most types of branded touchscreen terminals, receipt printers, cash drawers and barcode scanners and supply a wide range of replacement pa ...
Prices start from £65
|
Model : |
repair-pos |
![](images/spacer.gif)
-
TecStore provides 2 options to arrange your cash register till hardware repair:
* Make an appointment to bring your faulty machine into our NW London workshop
* We can collect the machine by courier from any UK address
MINIMUM INSPECTION C ...
Prices start from £65
|
Model : |
repair-reg |
![](images/spacer.gif)
-
With our Installation Service at your premises, we will :
Unpack the cash register and set it up on your counter.
Connect required power cables and any peripheral cables (eg. remote printers, credit card terminals, PC data cables)
Install consum ...
![](images/spacer.gif)
-
Call out fees for service at your premises are subject to a minimum £85 charge, plus the additional region travel cost (see above) covering upto 1 hour on-site. This must be pre-paid at the time of booking.
Additional travel charges, car park fees ...
Prices start from £85
|
Model : |
Callout |
![](images/spacer.gif)
-
Our Banknote Counter Hire Service is designed for businesses who wish to temporarily use a bank-grade high quality machine to count and counterfeit check a large volume of bank notes.
The standard machine is the De La Rue 2650 - which is an excell ...
£85 PER DAY
|
Model : |
HIRE-B |
![](images/spacer.gif)
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SPS2000 / SPS2200 / SPS500 Internal Battery Replacement
If your Sam4s SPS-2000, SPS500 (SPS510 / SPS520) or SPS-2200 pos terminal is not retaining menu/price/screen changes after re-powering, this is generally due to the internal motherboard batte ...
Supply & fit of replacement motherboard battery
|
Model : |
SPS-BATT |
![](images/spacer.gif)
-
Improve your job and career prospects or enhance your staff's skills, confidence and productivity as Cashier / Checkout Operator by completing our Touch Screen Till or Cash Register Training course.
Location & Duration:
Our courses are hands-on i ...
![](images/spacer.gif)
-
Purchase this service where you require:
* Professional technical expertise to advise on your project implementation
* Assistance with a feasibility study
* Special product sourcing
* Advice on integration of your software app with equipment and ...
for technical advice or inspection of old equipment
|
Model : |
consultancy |
![](images/spacer.gif)
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Please only add this service to your order after speaking to us first on 020 8936 7000.
The Express Programming Service is where you require programming work on a new cash register, touchscreen system or labelling scale to be completed faster than ...
![](images/spacer.gif)
-
Integration of our POS system and software with your compatible card machine and merchant account you have sourced yourself (eg. through DoJo / Payment Sense, Worldpay).
Please only purchase this service after first having discussed your specific ...
for merchant accounts not arranged through us
|
Model : |
CP-SETUP |
![](images/spacer.gif)
-
Installation of new currency template for GBP banknotes including the 4 new King Charles III notes on the Glory GFS-100 series machines, including Glory GFS-100, GFS-110 and GFS-120.
In the 'Order Comments' section when checking out, you will need ...
including new King Charles III banknotes
|
Model : |
GLORY-UPD-GFS100 |
![](images/spacer.gif)
-
With our Staff Training Service, our consultant will train upto 3 people in the programming and usage of your cash register, scales or touchscreen till system. Training can be performed either at our London offices, or at your premises (subject to tr ...
![](images/spacer.gif)
-
Site visit by a Glory accredited engineer to a UK Mainland address to install new currency template for GBP banknotes including the 4 new King Charles III notes on the Glory GFS-200 series machines, including Glory GFS-200, GFS-210 and GFS-220.
If ...
including new King Charles III banknotes
|
Model : |
GLORY-UPD-GFS200 |
Displaying 1 to 19 (of 19 products)
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Please note: We do not repair unbranded / rebadged equipment as parts are not readily available, equipment older than 7 years or liquid damaged equipment. Any equipment booked in as such will always be subject to our minimum £65 charge to cover inspection time.
POS EQUIPMENT REPAIR
We will quote and agree a fixed price with you before incurring any repair cost (other than the minimum handling charge).
Whether you have a faulty cash drawer, a blown power supply, an error message which locks the machine or a printer mechanism which requires replacement, we can provide a prompt and reliable POS system repair service.
If the POS equipment cannot be repaired on the spot, loan equipment can be hired for the duration of the repair at our normal daily / weekly rates.
POS SOFTWARE EXPIRED
If your software license has expired, we can offer replacement POS software with a permanent (non-expiring) license, including set up, programming and training. As long as your equipment is compatible, this will save you having to purchase a whole new system. We have the latest software programs with modern design and comprehensive features that are easy to use and very reliable.
Please note:
If your hard drive has become damaged or faulty, you will require the original program to be re-installed and may need to be licensed again by the software provider and your data recovered from a backup (if you have a recent backup of it). Our hardware repair fees do not cover software re-installation / licensing or data recovery. In this case, its usually easier and cheaper to buy a new software program and start again.
POS SYSTEM TRAINING
With our Training Service, our consultant will train upto 2 people in the programming and usage of the POS system.
With training, you will feel much more confident in the use of your new POS system, get the best return from your investment and be able to take maximum advantage of all its basic and advanced features.
With training, you are also equipped with the know how to make price changes, vat changes, name/address changes, date / time changes, and product / department changes to your till whenever you wish.
The full course agenda will depend on your chosen system and its capabilities.
Contact Us with your requirements for a quote.
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