1. Sam4s Sapphire Supermarket EPOS System

    Product Code: Supermarket-POS

    Available Options:

    TecStore UK Price:

    Price:  £1,495.00

    plus VAT (£1794.00 including UK vat)

    Date Checked15 Apr 2024
    Availability:  IN STOCK.
    Despatched within:1 - 3 Working Days

    Order By Phone: 020 8936 7000

    or click 'Buy Now' below to order online


Product Information

High quality Sam4s Sapphire 15" touch screen POS solution suited for busy supermarkets and similar outlets where products are sold by weight as well as by barcode / price entry. A complete supermarket till solution with quality branded hardware, reliable software at an affordable price with 3 years equipment warranty and no ongoing license fees.

This system is also popular with fruit & veg stores, farm shops, delicatessens, fishmongers, butchers and similar outlets where products are sold by weight as well as by barcode / price entry.

No Internet Required
The system is very fast and secure as it is not a cloud-based system. The POS software app and your data are all stored locally on the POS hardware. Only if you use Integrated Card Payment Processing, the optional Cloud Back Office app and related modules would you require internet just for those features.

Benefits of an Installed System over a Cloud System
With an installed POS system the program application and database are all installed locally on your POS terminal(s). This results in much faster processing time, greater staff productivity, allowing you to serve your customers faster and minimise waiting times during busy periods at your store. There is no reliance on outside web servers, no reliance on internet connectivity, no dependence on internet reliability, signal strength or connection speeds. Furthermore, there is no need to keep paying monthly or annual software fees to use the system. The SamTouch POS software has a lifetime permanent license.

With an installed system, there is no unexpected down-time due to server maintenance or cloud app upgrades. Your POS program and business data are all physically stored at your premises, on your POS equipment, available 24/7 365 days a year, 100% under your control at all times.

Supermarket EPOS System - Standard Package Contents:
* Sam4s Sapphire 15" Touchscreen Terminal
* Sam4s 80mm Thermal Receipt Printer
* Sam4s Slide-out Cash Drawer
* Honeywell Orbit Omnidirectional Laser Barcode Scanner
* CAS PDN POS Integrated Weighing Scale (15kg capacity)
* POS Software with Lifetime License
* Remote Programming / Setup
* Remote Training Session

Sam4s Sapphire POS Terminal

Sam4s Cash Drawer

Sam4s Giant-100 Thermal Receipt Printer

Honeywell Orbit Barcode Scanner

SamTouch POS Software

The package includes a POS Integrated Weighing Scale that allows you to automatically sell items by weight. Your price list can be easily updated as frequently as you wish with the Price Per Kg of different items, and new products can be added as and when required. Daily price updates can be completed easily and quickly.

We can optionally upgrade the scanner/scale to the Datalogic Magellan 9300i counter-integrated scanner and scale - please call for pricing, or the Avery FX120 with weight pole display. Standalone Label Printing Scales are also available that will print price-embedded barcode labels for scanning at the checkout.

No Internet Connection Needed - No Monthly / Annual Usage Fees to ever pay. You simply pay once and buy the system outright.

The POS software is easy to set up, is easy to use, and has a comprehensive range of features for day-to-day operations, accounting, sales analysis and stock management.

Easy to use and easy to set up your products, prices and barcodes. Stock management functions included. Promotions, mix & match offers and multi-buy discounts are easy to set up and are automatically applied at the point of sale. Age check feature for tobacco and alcohol products to prompt operator and keep a record of the age-check.

Functions for Tabs, Deposit Payments, Void, Refunds, Exchanges and Cancel. Discounts can also be manually applied, either by Amount or by a Percentage, for a particular item or for the whole bill.

Serve multiple customers at the same time with the layaway function. Operate tabs for account / trade customers, Staff access to different functions can be controlled with the security features. Includes time keeping system for recording working hour and producing reports for wages. Numerous sales, accounting, stock and management reports.

The optional Customer Database allows you to operate pre-paid accounts, provide credit terms, as well as operate multiple price levels and Loyalty Discount / Point schemes.

The POS software has numerous back office functions included as standard for stock management, printing shelf edge tickets, generating A4 reports, updating the screen layouts, adding/amending products and prices, setting up promotions and offers and managing system access.

You can also optionally add a dedicated web-based Back Office system for remote operation from anywhere in the world. This provides enhanced reporting, advanced stock management, purchase ordering, delivery tracking, remote access to update products and prices, link to Hand Held Mobile Stock Taking device, and link to other third-party systems.

POS Software Features:
° Register items linked to POS Weighing Scale
° Register items also by manual price entry, barcode scanning or code/description search
° Scan price/weight embedded barcode labels
° Apply Discounts, Complimentary Items & Promotions
° Age Check for restricted items (alcohol, tobacco, blades etc)
° Unlimited PLU’s.
° Unlimited Number of Product Screens for non-barcoded items
° Clerk Interrupt & Sale Layaway for handling multiple staff/customers
° Shelf Edge Labelling via Receipt Printer or Dedicated Label Printer
° Dynamic Screens - update automatically as new products are added
° Six Tracking Files – Tabs, Trade Accounts etc
° Stock Count Down on Item Button
° Easy Stock Management - Stock In, Stock Adjustments, Stock Reports
° Gross Profit Reporting
° Six Price Levels
° Three Sizes Per Product - Small / Regular / Large
° Warehouse / Yard / Stock-Room Picking Ticket for stored items
° Free-Text Function for Special Picking / Packing Instructions
° Image/Logo To Receipt Printing

POS Software - Optional Features:
° Create Graphics/Videos To Appear On The Rear Customer Display
° Option to Print A4 Invoice / Receipts (requires A4 printer)
° Customer Database
° Local or Multi-Site Customer Loyalty Points options
° Samview Mobile App – Optional Android Sales Reporting “Real-Time”
° Web-based Back Office / Remote Management System
° SamCount app for mobile PDA stock taking and price enquiry
° Link to your WooCommerce eCommerce website
° Postcode Database for quick address lookup

Supermarket Retail POS System - Optional Extras:
° Label Printing Scale (for butcher/deli counter)
° Mobile Stock Taking PDA
° Windows Tablet computer for “Queue Busting” (*license required)
° Loyalty/Discount Plastic Cards/ Magstripe Reader
° Integrated Card Payment Processing
° CCTV Overlay link module
° Telephone Caller ID for telephone orders
° Rear Customer Display - 2-Line
° Rear Customer Display - Graphical Advertising Display
° Dallas Key Reader / Key Fobs for staff login
° Import of products from existing POS system (Excel/CSV file)

For card payment processing, SamTouch can integrate with DoJo (Payment Sense), eMerchantPay and Worldpay.

Click this link to see details and prices for the full range of Optional Modules / Accessories for this POS system.

High quality Sam4s branded equipment, and no ongoing monthly or annual software fees. The package includes the touchscreen terminal, computerised cash drawer, a thermal receipt printer and Restaurant / Bar POS Software to give you a fast, easy-to-use, comprehensive business solution for retail shops.

Setup Services:
Programming (Standard) provides upto 1 working day remote technician work and includes set up of your product categories and open-priced items (upto 200 items), your staff login records, clocking in/out module and receipt information.

Programming (Advanced) provides upto 2 working days remote technician work and includes all the items in the Standard service, plus set up of advanced functions such as discounts, service charges, promotions, loyalty points / customer database, multiple vat rates, multiple transaction types, stock management and more complex menu structures.


Initial Free Programming includes set up of your receipt information, staff list, product groups and open product items (upto 200 items/variations), with upto Half Days work by our technician included free as part of the package price.

Programming (Standard) provides upto 1 working day technician work.

Programming (Advanced) provides upto 2 working days technician work and includes all the items in the Standard service, plus set up of advanced functions such as discounts, service charges, mix & match offers, deals/promotions, loyalty points / customer database, multiple vat rates, multiple transaction types, stock management and more complex menu structures.

Please contact us to discuss your menu and other programming requirements to determine which Programming Service is most suitable for you.

Remote Training to cover basic operations of the system, including sales, reports, data backup, adding/changing products & prices is included as a 1 hour session free as part of the package. Extended sessions of 2-hour or 3-hour can be included in the Options above.

Hardware is covered by the 3 year manufacturers warranty and we provide related support free for 3 years. Most hardware queries can be resolved by phone/email if related to configuration issues, otherwise if equipment has a fault then it will be repaired/replaced under the RTB warranty.

Software support to assist with specific usage queries is available free for 1 year by phone and email during our support hours, subject to reasonable use as specified in our Terms.

On-site Installation and Training services are optionally available throughout the UK and elsewhere. Travel costs apply - please contact us with your postcode for a quote.

Call us to book a no-obligation online Demo to see the software features.


For your non-barcoded products, clear colour co-ordinated screens allow the operator to easily choose the required products. There is no limit to the number of screens. Navigation is easy with the menu structure. Staff access can be controlled to managerial and reporting screens.

As the POS software and database are all held local on your terminal, it is much faster than cloud-based systems which rely on internet connectivity and the provider's website availability and they are therefore much slower. The installed system gives you speed, reliability and 100% control over your POS system and data, without relying on outside parties and without the need to make ongoing payments to any cloud system provider.

The 'Count Down' feature allows you to see how many of each item is available, with a trigger level to prompt further ordering. With networked systems with multiple terminals, each terminal is updated in real-time.

Pop-up Windows allow selection of optional extras. These can include a Price addition too. A Free-Text feature also allows specific instructions to be typed on the touch screen.

Each screen can have upto 80 single buttons or these can be re-sized to double, quad-size or custom size buttons. Buttons can be coloured as required, with the desired font and font size. Images may be placed on custom screen buttons if required such as brand logos or product images.

Where an item has an optional item, a simple Popup Window allows the operator to choose. This makes it clear to avoids mistakes and allows you to upsell extras for additional sales revenue.

The Screen Editor gives you total control over your system layout and buttons. You can have an unlimited number of screens, and position required menus, products, sizes, pictures and special functions as required.

Employee Setup allows the owner / manager to set up password or (optional) Dallas Key Fob login, control access to management functions, determine if void,refund and discount features are available to each employee and access to reports and product / price changes. If the Clock In / Out module is set, you can specify if the employee is required to use the system timekeeping to record their working hours.

The system supports upto 10 different VAT rates, so you can specify the required VAT Rate (20%, Zero, 5% etc) for each product. If you have multiple VAT rates for different transaction types (eg. Eat In / Take Away) then the VAT Shift function allows the calculations to be automated. If you have split items (eg. Hot and Cold food in the same takeaway box), then the Product Link function allows split VAT rates to be applied automatically.

A powerful Promotions module allows your special offer pricing to be automated, and it can be scheduled to apply for particular date periods, days of the week or set hours. (eg. Thursdays 5-7pm only, or Weekends only, or Mon-Thu 12noon-2pm only and so on). You can have Fixed Price offers, Cheapest Free, Buy X for £Y and volume discounts.

The Message Board can be placed on the login screen for all your staff to see. It can include multiple messages in text or graphic format such as information for 'Todays Specials', reminders for daily tasks and motivational messages. If your screen is customer facing, you can also include multiple photographs and promotional items on the screen.

There are dozens of reports that can be viewed on-screen, printed or saved to a file. Financial reports for sales,takings, vat, different payment methods. Sales reports by group, product, hour. Staff activity reports, Promotions reports. Customer activity reports. Gross Profit reports. Each report can be required for the required date / date period. Data can be stored on the system for upto 9999 days (or less if you define otherwise).

Products are neatly structured into Product Groups which allows the dynamic screens to be automatically updated and your reports automatically structured. You can add additional groups as required. Groups in turned are placed into higher level 'Classifications' such as Bakery, Deli, Butchers, Groceries and so on. Reports can be produced at the Classification level, Group level, or individual Product level.

Instantly update prices, add new products, activate / de-activate products as and when required in a matter of seconds with the Product Editor. It lists all products and the group can be filtered to a certain Product Group or you can use the text search feature to quickly locate the required product(s).

Numerous A4-format reports are available which can be printed to your A4 size laser/inkject printer or exported to a file format such as Excel, Word, ASCII and others. These includes sales reports and financial listings.

Routine program changes such as receipt message, staff login records / passwords, promotions, products / prices, promotions, void/refund reasons can easily be done from the General Settings menu with manager level access.

Hardware setup such as printers and other peripherals, and advanced system parameters can be tailored from the Advanced Settings menu with manager level access.

The 'X Report' can be run at anytime and instantly shows sales performance and total takings upto that point, either for a single till or multiple tills.

Daily / Weekly / Monthly / Quarterly Z reports can be produced as required to show financial date, total sales, breakdown by product category, details of refunds & voids, and breakdown by payment method (cash, card, cheque, vouchers). You may also produce reports for a custom date period.

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Warranty Information

Warranty Duration:3 Years Manufacturers Warranty
Warranty Type:Return to Base


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