The Titan Retail EPOS System from TecStore is designed for all kinds of retail shops who require a robust, reliable, complete point of sale system at an affordable price. It is our most popular entry-level POS solution suited for convenience stores, newsagents, supermarkets, grocers, fruit & veg shops, butchers, delis and other types of retail shops. It includes a high-quality, modern design Sam4s (formerly Samsung) brand 15" POS Terminal that gives you the confidence of a 3 year warranty.
No Ongoing Fees
A complete till solution at an affordable price. No Monthly or Annual Usage Fees to ever pay for the main POS system. No hidden extras. You simply pay once and buy the system outright.
No Internet Required
The system is very fast and secure as it is not a cloud-based system. The POS software app and your data are all stored locally on the POS hardware.
Only if you use Integrated Card Payment Processing, the optional Cloud Back Office app and related modules would you require internet just for those features.
Benefits of an Installed System over a Cloud System
With an installed POS system the program application and database are all installed locally on your POS terminal(s). This results in much faster processing time, greater staff productivity, allowing you to serve your customers faster and minimise waiting times during busy periods at your store. There is no reliance on outside web servers, no reliance on internet connectivity, no dependence on internet reliability, signal strength or connection speeds. Furthermore, there is no need to keep paying monthly or annual software fees to use the system. The SamTouch POS software has a lifetime permanent license.
With an installed system, there is no unexpected down-time due to server maintenance or cloud app upgrades. Your POS program and business data are all physically stored at your premises, on your POS equipment, available 24/7 365 days a year, 100% under your control at all times.
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POS Software
The SamTouch Windows-based POS software is easy to set up, is easy to use, and has a comprehensive range of POS features for day-to-day sales operations, accounting, sales analysis and stock management.
Titan POS System - Standard Package Contents
The following items are part of the standard package. All necessary power supplies and data cables are included with the package, with a simple Easy Installation Guide. No hidden costs, everything you need is included in the package.
* Sam4s Titan S-560 15" TouchScreen POS Terminal
* Sam4s Front-opening Cash Drawer
* HPRT TP80H 80mm Thermal Receipt Printer
* HPRT P200 Laser Barcode Scanner
* SamTouch POS Software - lifetime license
* Initial remote setup and training
* 1 year software support
Remote Setup Service - Timescale
For the free remote Programming service, please allow 5-7 working days from once we receive your menus/price lists and our completed Programming Information form for us to schedule and complete the work. We will then upload it to your system.
Remote Training is booked by schedule and can usually be arranged at 2-3 days prior notice.
An Express setup service is optionally available for an additional fee - please contact us with your requirements.
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Note: Internet is not required to use the system. However, an internet connection will initially be required for us to remotely upload your programming and provide remote training. If you don't have internet at your shop, you can temporarily connect the terminal to your home internet connection for the duration of the initial setup/training and then move it back afterwards. On-site setup and training is also optionally available - please call us with your postcode for a quote.
OPTIONAL UPGRADES / ACCESSORIES / MODULES
You can upgrade standard components to alternatives, as well as add additional equipment, accessories and software modules as required. See the
Available Options Box above for pricing on these items.
* Upgrade to Honeywell Orbit Scanner
* Upgrade to Honeywell Bluetooth Wireless Scanner
* Rear Customer Display - 2-Line Character Display
* Rear Customer Display - 10" Graphical Display
* POS Integrated Weighing Scale, CAS PDN 15kg
* SamTouchOffice cloud back office system with enhanced Stock Management
* Integrated Card Payment Processing
* Additional Programming (remote)
* Extended Training Session (remote or on-site)
* Loyalty/Discount Cards/Reader
* Mobile Stock Taking PDA (with cloud Back Office)
* Booker wholesaler link
* Import of products from existing POS system (Excel/CSV file)
Card Payment Processing:
SamTouch POS software can integrate with Dojo / Payment Sense, eMerchantPay and Worldpay card machines.
An integration fee applies if the merchant account is not arranged through ourselves.
Click this link to see details and prices for the full range of
Optional Modules / Accessories and Services for this POS system.
SamTouch POS Software
Easy to use and easy to set up your products, prices and barcodes. Stock management functions included. Promotions, mix & match offers and multi-buy discounts are easy to set up and are automatically applied at the point of sale. Age check feature for tobacco and alcohol products to prompt operator and keep a record of the age-check.
Functions for Tabs, Deposit Payments, Void, Refunds, Exchanges and Cancel. Discounts can also be manually applied, either by Amount or by a Percentage, for a particular item or for the whole bill.
Serve multiple customers at the same time with the layaway function. Operate tabs for account / trade customers, Staff access to different functions can be controlled with the security features. Includes time keeping system for recording working hour and producing reports for wages. Numerous sales, accounting, stock and management reports.
The optional Customer Database allows you to operate pre-paid accounts, provide credit terms, as well as operate multiple price levels and Loyalty Discount / Point schemes.
The POS software has numerous back office functions included as standard for stock management, printing shelf edge tickets, generating A4 reports, updating the screen layouts, adding/amending products and prices, setting up promotions and offers and managing system access.
You can also optionally add a dedicated web-based Back Office system for remote operation from anywhere in the world. This provides enhanced reporting, advanced stock management, purchase ordering, delivery tracking, remote access to update products and prices, link to Hand Held Mobile Stock Taking device, and link to other third-party systems.
POS Software Features:
° Register items by manual price entry, barcode scanning or code/description search or menu buttons
° Apply Discounts, Complimentary Items & Promotions
* Mix & Match Offers (eg. buy 3 for £5)
° Age Check prompt/log for restricted items (alcohol, tobacco, blades etc)
° Unlimited PLU’s.
° Unlimited Number of Product Screens for non-barcoded items
° Clerk Interrupt & Sale Layaway for handling multiple staff/customers
° Shelf Edge Labelling via Receipt Printer
° Dynamic Screens - update automatically as new products are added
° Six Tracking Files – Tabs, Trade Accounts etc
° Stock Count Down on Item Button
° Easy to add new products & change prices
° Easy Stock Management - Stock In, Stock Adjustments, Stock Reports
° Gross Profit Reporting
° Six Price Levels
° Three Sizes Per Product - Small / Regular / Large
° Warehouse / Yard / Stock-Room Picking Ticket for stored items
° Free-Text Function for Special Picking / Packing Instructions
° Image/Logo To Receipt Printing
° Staff Clock In/Out to record working hours for wages
° Sales, VAT/Accounting & Management Reports
° Export sales report to Excel/PDF and other formats
POS Software - Optional Features:
° Register items linked to POS Weighing Scale
° Create Graphics/Videos To Appear On The Rear Customer Display
° Option to Print A4 Invoice / Receipts (requires A4 printer)
° Customer Database
° Local or Multi-Site Customer Loyalty Points options
° Windows Tablet computer for “Queue Busting” (*license required)
° Samview Mobile App – Optional Android Sales Reporting “Real-Time”
° Web-based Back Office / Remote Management System
° Link to your WooCommerce eCommerce website
° SamCount mobile app for stock taking and price check
SERVICES
HARDWARE SUPPORT & WARRANTY
3 Year Warranty on Sam4s equipment and 1 year on other equipment. Most hardware queries can be resolved by phone/email if related to configuration issues, otherwise if equipment has a fault then it will be repaired/replaced under the RTB warranty.
1 YEAR SOFTWARE SUPPORT
Software support to assist with specific usage queries is included for 1 year by phone, email and remote access during our normal support service operating hours (Mon-Fri 10am-4pm).
ADDITIONAL SERVICES
1. PROGRAMMING
Initial Programming includes set up of your receipt information, staff list, product groups (upto 20) and open product items (upto 200 items/variations), with upto Half Days work by our technician included as part of the package price. You can add unlimited groups and products thereafter.
Programming (Standard) is an additional cost and provides upto 1 working day technician work and allows for more groups/items and additional POS features to be set up by us.
Programming (Advanced) is an additional cost and provides upto 2 working days technician work and includes all the items in the Standard service, plus set up of advanced functions such as discounts, service charges, mix & match offers, deals/promotions, loyalty points / customer database, multiple vat rates, multiple transaction types, stock management and more complex menu structures.
Please contact us to discuss your menu and other programming requirements to determine which Programming Service is most suitable for you.
2. TRAINING
A 1-hour remote training session is included in the package price to cover the basic operations of the system, including sales, reports, data backup, adding/changing products & prices is included. This is done by live phone call and remote internet access.
In addition, we offer optional Extended Training - remotely or on-site at your premises. This can be booked on an hourly basis to cover standard functions as well as more advanced features.
3. ONGOING SOFTWARE SUPPORT
We provide free support during our support hours Mon-Fri by phone, email and remote access for 1 year, subject to reasonable use as specified in our Terms.
4. SITE VISITS
On-site Installation and Training services are optionally available throughout the UK and elsewhere. Travel costs apply - please contact us with your postcode for a quote.
SAMPLE SCREEN SHOTS
USER-FRIENDLY SCREENS
For your non-barcoded products, clear colour co-ordinated screens allow the operator to easily choose the required products. There is no limit to the number of screens. Navigation is easy with the menu structure. Staff access can be controlled to managerial and reporting screens.
As the POS software and database are all held local on your terminal, it is
much faster than cloud-based systems which rely on internet connectivity and the provider's website availability and they are therefore much slower. The installed system gives you speed, reliability and 100% control over your POS system and data, without relying on outside parties and without the need to make ongoing payments to any cloud system provider.
LIVE STOCK LEVELS
The 'Count Down' feature allows you to see how many of each item is available, with a trigger level to prompt further ordering. With networked systems with multiple terminals, each terminal is updated in real-time.
POP-UPS FOR OPTIONS
Pop-up Windows allow selection of optional extras. These can include a Price addition too. A Free-Text feature also allows specific instructions to be typed on the touch screen.
CONTROL THE SCREEN LAYOUTS
Each screen can have upto 80 single buttons or these can be re-sized to double, quad-size or custom size buttons. Buttons can be coloured as required, with the desired font and font size. Images may be placed on custom screen buttons if required such as brand logos or product images.
UPSELL EXTRAS FOR ADDITIONAL SALES REVENUE
Where an item has an optional item, a simple Popup Window allows the operator to choose. This makes it clear to avoids mistakes and allows you to upsell extras for additional sales revenue.
SCREEN EDITOR
The Screen Editor gives you total control over your system layout and buttons. You can have an unlimited number of screens, and position required menus, products, sizes, pictures and special functions as required.
STAFF CONTROLS AND SECURITY LEVELS
Employee Setup allows the owner / manager to set up password or (optional) Dallas Key Fob login, control access to management functions, determine if void,refund and discount features are available to each employee and access to reports and product / price changes. If the Clock In / Out module is set, you can specify if the employee is required to use the system timekeeping to record their working hours.
TAX / VAT RATES
The system supports upto 10 different VAT rates, so you can specify the required VAT Rate (20%, Zero, 5% etc) for each product. If you have multiple VAT rates for different transaction types (eg. Eat In / Take Away) then the VAT Shift function allows the calculations to be automated. If you have split items (eg. Hot and Cold food in the same takeaway box), then the Product Link function allows split VAT rates to be applied automatically.
PROMOTIONS & SPECIAL OFFERS
A powerful Promotions module allows your special offer pricing to be automated, and it can be scheduled to apply for particular date periods, days of the week or set hours. (eg. Thursdays 5-7pm only, or Weekends only, or Mon-Thu 12noon-2pm only and so on). You can have Fixed Price offers, Cheapest Free, Buy X for £Y and volume discounts.
STAFF MESSAGE BOARD
The Message Board can be placed on the login screen for all your staff to see. It can include multiple messages in text or graphic format such as information for 'Todays Specials', reminders for daily tasks and motivational messages. If your screen is customer facing, you can also include multiple photographs and promotional items on the screen.
REPORTS
There are dozens of reports that can be viewed on-screen, printed or saved to a file. Financial reports for sales,takings, vat, different payment methods. Sales reports by group, product, hour. Staff activity reports, Promotions reports. Customer activity reports. Gross Profit reports. Each report can be required for the required date / date period. Data can be stored on the system for upto 9999 days (or less if you define otherwise).
PRODUCT GROUPS
Products are neatly structured into Product Groups which allows the dynamic screens to be automatically updated and your reports automatically structured. You can add additional groups as required. Groups in turned are placed into higher level 'Classifications' such as Bakery, Deli, Butchers, Groceries and so on. Reports can be produced at the Classification level, Group level, or individual Product level.
PRODUCT EDITOR
Instantly update prices, add new products, activate / de-activate products as and when required in a matter of seconds with the Product Editor. It lists all products and the group can be filtered to a certain Product Group or you can use the text search feature to quickly locate the required product(s).
A4 REPORTS & GRAPHS
Numerous A4-format reports are available which can be printed to your A4 size laser/inkject printer or exported to a file format such as Excel, Word, ASCII and others. These includes sales reports and financial listings.
GENERAL PROGRAMMING
Routine program changes such as receipt message, staff login records / passwords, promotions, products / prices, promotions, void/refund reasons can easily be done from the General Settings menu with manager level access.
ADVANCE PROGRAMMING
Hardware setup such as printers and other peripherals, and advanced system parameters can be tailored from the Advanced Settings menu with manager level access.
X REPORTS
The 'X Report' can be run at anytime and instantly shows sales performance and total takings upto that point, either for a single till or multiple tills.
Z REPORTS
Daily / Weekly / Monthly / Quarterly Z reports can be produced as required to show financial date, total sales, breakdown by product category, details of refunds & voids, and breakdown by payment method (cash, card, cheque, vouchers). You may also produce reports for a custom date period.
