1. Sam4s Sapphire Retail POS System

    Product Code: SapphireRPOS

    Available Options:

    TecStore UK Price:

    Price:  £1,275.00<

    plus VAT (£1530.00 including UK vat)

    Date Checked18 Apr 2024
    Availability:  IN STOCK.
    Despatched within:1 - 3 Working Days


Product Information

The Sam4s Sapphire is a modern touch screen retail business POS solution suited for convenience stores, minimarkets, grocers, newsagents and other type of retail shops. It features the new faster Intel J6412 Quad Core processor and the popular Honeywell Orbit barcode scanner.

No Ongoing Fees
A complete till solution at an affordable price. No Monthly / Annual Usage Fees to ever pay for the main system. You simply pay once and buy the system outright.

No Internet Required
The system is very fast and secure as it is not a cloud-based system. The POS software app and your data are all stored locally on the POS hardware. Only if you use Integrated Card Payment Processing, the optional Cloud Back Office app and related modules would you require internet just for those features.

Benefits of an Installed System over a Cloud System
With an installed POS system the program application and database are all installed locally on your POS terminal(s). This results in much faster processing time, greater staff productivity, allowing you to serve your customers faster and minimise waiting times during busy periods at your store. There is no reliance on outside web servers, no reliance on internet connectivity, no dependence on internet reliability, signal strength or connection speeds. Furthermore, there is no need to keep paying monthly or annual software fees to use the system. The SamTouch POS software has a lifetime permanent license.

With an installed system, there is no unexpected down-time due to server maintenance or cloud app upgrades. Your POS program and business data are all physically stored at your premises, on your POS equipment, available 24/7 365 days a year, 100% under your control at all times.

POS Software
The SamTouch Windows-based POS software is easy to set up, is easy to use, and has a comprehensive range of POS features for day-to-day sales operations, shelf edge label printing, sales accounting, sales analysis and basic stock management.

Sam4s (formerly Samsung) is a leading worldwide POS equipment brand that gives the confidence of reliability with the 3 year warranty. You can optionally add a rear customer display, an integrated weighing scale, a cloud-based back office system for live reporting and system management, and a handheld PDA for stock taking and receiving deliveries. Multiple price levels, the ability to print A4 invoices, delivery notes and statements make the system suitable for trade distributors and cash & carry businesses. With the SamTouch pos software there are also optional apps for mobile sales (eg. for use at events, kiosks, vans) and customer database for efficiently taking telephone delivery orders, and a loyalty points module that can be used with custom-printed plastic cards.

Sapphire Retail POS System - Standard Package Contents

The following items are part of the standard package. All necessary power supplies and data cables are included with the package, with a simple Easy Installation Guide.

* Sam4s Sapphire 15" Touchscreen Terminal
* J6412 Processor, Windows 10 IoT, 64gb SSD, 4gb RAM
* Sam4s Giant 80mm Thermal Receipt Printer
* Honeywell Orbit MS7120 1D Barcode Scanner
* Universal Slide-out Cash Drawer
* POS Software with Lifetime License
* Remote Initial Programming of sales screen & product groups
* Remote Training Session

Remote Setup Service - Timescale
For the free remote Programming service, please allow 5-7 working days from once we receive your menus/price lists and our completed Programming Information form for us to schedule and complete the work. We will then upload it to your system.

Remote Training is booked by schedule and can usually be arranged at 2-3 days prior notice.

An Express setup service is optionally available for an additional fee - please contact us with your requirements.

Sam4s Sapphire POS Terminal

Sam4s Cash Drawer

Sam4s Giant-100 Thermal Receipt Printer

Honeywell Orbit Barcode Scanner

SamTouch POS Software

Note: Internet is not required to use the system. However, an internet connection will initially be required for us to remotely upload your programming and provide remote training or if you opt for the cloud back-office or integrated card payment processing. If you don't have internet at your shop, you can temporarily connect the terminal to your home internet connection for the duration of the initial setup/training and then move it back afterwards. On-site setup and training is also optionally available - please call us with your postcode for a quote.


You can upgrade standard components to alternatives, as well as add additional equipment, accessories and software modules, as required. See the Available Options Box above for pricing on these items.

* Rear 2-Line Customer Display
* Rear Graphical 9.7" Customer Display
* POS Weighing Scale for butcher/deli counters
* SamTouchOffice cloud back office system with enhanced Stock Management
* Telephone Caller ID for telephone orders
* Postal Address Database with postcode search
* Change front-opening drawer to Flip Top Drawer
* Dallas Key Fobs for staff login
* Loyalty/Discount Cards/Reader
* Mobile Stocktaking PDA
* Booker Wholesaler Link
* Import of products from existing POS System (Excel/CSV file)

Card Payment Processing:
SamTouch pos software can integrate with Dojo / Payment Sense, eMerchantPay and Worldpay card machines. An integration fee applies if the merchant account is not arranged through ourselves.

Payment Sense DoJo Card Payments with POS

Flip Top Cash Drawer

Sam4s 2-line Customer Display

Sam4s 9.7" Graphical Display

Click this link to see details and prices for the full range of Optional Modules / Accessories and Services for this POS system.

SamTouch POS Software

The SamTouch POS software is easy to set up, is easy to use, and has a comprehensive range of features for day-to-day operations, accounting, sales analysis and stock management. It has been on the market for over 10 years, is widely used at retail shops all over the UK, and is stable and reliable in operation. It does not rely on an internet connection to operate.

POS Software Features:
° Register items by button, barcode or PLU code
° Apply Discounts, Meal Deals, Mix & Match offers & Multi-Buy Promotions
° Over-lap & Floating Cashiers (Unlimited)
° Dynamic Screens - update automatically as products are added
° Age Check recording for alcohol and tobacco items
° Six Price Levels
* Account Tabs
° Simple or Complex Promotion Options
° Image/Logo To Receipt Printing
° Create Graphics/Videos To Appear On The Customer Display
° Local or Multi-Site Customer Loyalty Solution
° Samview Mobile App – Optional Android Sales Reporting “Real-Time”

Functions for Tabs, discounts, Void and Cancel. Staff access to different functions can be controlled. Includes staff time keeping system. Numerous sales and management reports.

The optional SamTouchOffice cloud back office provides virtually live sales reporting, remote system management and enhanced stock management.


Initial Free Programming includes set up of your receipt information, staff list, set up of non-barcoded items (upto 200 items/variations), with upto Half Days work by our technician included free as part of the package price.

Programming (Standard) provides upto 1 working day technician work.

Programming (Advanced) provides upto 2 working days technician work and includes all the items in the Standard service, plus set up of advanced functions such as discounts, service charges, deals/promotions, loyalty points / customer database, multiple vat rates, multiple transaction types, stock management and more complex menu structures.

Please contact us to discuss your menu and other programming requirements to determine which Programming Service is most suitable for you.

Remote Training to cover basic operations of the system, including sales, reports, data backup, adding/changing products & prices is included as a 1 hour session free as part of the package. Extended sessions of 2-hour or 3-hour can be included in the Options above.

Hardware is covered by the 3 year manufacturers warranty and we provide related support free for 3 years. Most hardware queries can be resolved by phone/email if related to configuration issues, otherwise if equipment has a fault then it will be repaired/replaced under the RTB warranty.

Software support to assist with specific usage queries is available free for 1 year by phone and email during our support hours, subject to reasonable use as specified in our Terms.

On-site Installation and Training services are optionally available throughout the UK and elsewhere. Travel costs apply - please contact us with your postcode for a quote.

Click PLAY below to watch the Sam4s Sapphire video presentation



Clear colour co-ordinated screens allow the operator to easily choose the required menu items. There is no limit to the number of screens. Navigation is easy with the menu structure. Staff access can be controlled to managerial and reporting screens.

As the POS software and database are all held local on your terminal, it is much faster than cloud-based systems which rely on internet connectivity and the provider's website availability and they are therefore much slower. The installed system gives you speed, reliability and 100% control over your POS system and data, without relying on outside parties and without the need to make ongoing payments to any cloud system provider.

The 'Count Down' feature allows you to see how many of each item is available, with a trigger level to prompt further cooking / ordering. For example, you may have 8 doughnuts - as each one is sold, the button shows how many are left. If you have set a trigger level, then it will prompt you to prepare more. With networked systems with multiple terminals, each terminal is updated in real-time.

Pop-up Windows allow selection of optional extras for condiments, sauces and sides. These can include a Price addition too. These can also be used for Salad options, Bread types (white / brown / baguette etc), Cooking (Rare / Medium / Well Done), as well as 'No' instructions (eg. No Onions). A Free-Text feature also allows specific instructions to be typed on the touch screen for kitchen tickets.

Each screen can have upto 80 single buttons or these can be re-sized to double, quad-size or custom size buttons. Buttons can be coloured as required, with the desired font and font size. Images may be placed on custom screen buttons if required such as brand logos or food/drink product images.

Where an item has an optional item, a simple Popup Window allows the operator to choose. This makes it clear for the kitchen chef, avoids mistakes and allows you to upsell extras for additional sales revenue.

Where you have a mixed dish or choices, such as salads, toppings, sauces then you can choose from a list of "With", "Extra" or "No". For exmple, With Chilli Sauce, Extra Chilli Sauce, or No Chilli Sauce.

The Screen Editor gives you total control over your system layout and buttons. You can have an unlimited number of screens, and position required menus, products, sizes, pictures and special functions as required.

Employee Setup allows the owner / manager to set up password or (optional) Dallas Key Fob login, control access to management functions, determine if void,refund and discount features are available to each employee and access to reports and product / price changes. If the Clock In / Out module is set, you can specify if the employee is required to use the system timekeeping to record their working hours.

The system supports upto 10 different VAT rates, so you can specify the required VAT Rate (20%, Zero, 5% etc) for each product. If you have multiple VAT rates for different transaction types (eg. Eat In / Take Away) then the VAT Shift function allows the calculations to be automated. If you have split items (eg. Hot and Cold food in the same takeaway box), then the Product Link function allows split VAT rates to be applied automatically.

A powerful Promotions module allows your special offer pricing to be automated, and it can be scheduled to apply for particular date periods, days of the week or set hours. (eg. Thursdays 5-7pm only, or Weekends only, or Mon-Thu 12noon-2pm only and so on). You can have Fixed Price offers, Cheapest Free, Buy X for £Y and volume discounts.

The Message Board can be placed on the login screen for all your staff to see. It can include multiple messages in text or graphic format such as information for 'Todays Specials', reminders for daily tasks and motivational messages. If your screen is customer facing, you can also include multiple photographs and promotional items on the screen.

There are dozens of reports that can be viewed on-screen, printed or saved to a file. Financial reports for sales,takings, vat, different payment methods. Sales reports by group, product, hour. Staff activity reports, Promotions reports. Customer activity reports. Gross Profit reports. Each report can be required for the required date / date period. Data can be stored on the system for upto 9999 days (or less if you define otherwise).

Products are neatly structured into Product Groups which allows the dynamic screens to be automatically updated and your reports automatically structured. You can add additional groups as required. Groups in turned are placed into higher level 'Classifications' such as Food (Dry Sales), Drinks (Wet Sales), Retail Items and so on. Reports can be produced at the Classification level, Group level, or individual Product level.

Instantly update prices, add new products, activate / de-activate products as and when required in a matter of seconds with the Product Editor. It lists all products and the group can be filtered to a certain Product Group or you can use the text search feature to quickly locate the required product(s).

Multiple zones can be set up such as Bar area, Restaurant, Rear Garden, Balcony and you can position your tables in the required shape and size to emulate the actual layout of your premises. The system instantly shows the status of active tables and you can readily see vacant tables. Where there are shared tables, the system allows multiple bills to be maintained. Bills can also be transferred from one table to another table if a customer is relocated to a different table. If you operate a hotel, then bar / restaurant bills can also be transferred to a hotel room. Function rooms (eg. for weddings / parties) can also be operated and the system allows different price level if required, supports advance payment/deposit, and also allow stubs with a signature line to be printed.

Numerous A4-format reports are available which can be printed to your A4 size laser/inkject printer or exported to a file format such as Excel, Word, ASCII and others. These includes sales reports and financial listings.

Routine program changes such as receipt message, staff login records / passwords, promotions, products / prices, promotions, void/refund reasons can easily be done from the General Settings menu with manager level access.

Hardware setup such as printers and other peripherals, and advanced system parameters can be tailored from the Advanced Settings menu with manager level access.

The 'X Report' can be run at anytime and instantly shows sales performance and total takings upto that point, either for a single till or multiple tills.

Daily / Weekly / Monthly / Quarterly Z reports can be produced as required to show financial data, total sales, breakdown by product category, details of refunds & voids, and breakdown by payment method (cash, card, cheque, vouchers). You may also produce reports for a custom date period.

Warranty Information

Warranty Duration:3 Years Manufacturers Warranty
Warranty Type:Return to Base


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