We will then reply to you by email within 1 working day with a Quotation or Proforma Invoice with the lead time, order total and shipping cost to your address, and our bank payment details. Small/Medium consignments will usually be sent by UPS, larger consignments can be sent by sea or air freight. All consignments are sent fully insured and tracked.

MINIMUM ORDER VALUE
A minimum goods value of GBP 250 applies for orders requiring a proforma invoice. We only supply to businesses and organisations, sorry we cannot supply to private individuals / consumers. For Keyboard Templates & Cash Register PC Programs please purchase these on our online store, we do not email proforma invoices for them.

USING YOUR OWN UK SHIPPING AGENT
If you have a shipping agent or freight forwarder in the UK, we can arrange goods delivery to them, but you will be charged UK VAT at the standard rate for delivery in the UK. If your agent or freight forwarder is AEO approved, then the UK VAT amount will be refunded to you within 14 days of receipt of an export certificate and shipping document related to the goods.

LANGUAGE, POWER SUPPLY & COMPATIBILITY
Unless otherwise specified on the product profile page or agreed in writing otherwise, products shipped by us will have English language interface, labelling and documentation and a UK specification power supply. All equipment we supply is CE marked and RoHS compliant.

PAYMENT
Payment terms are 100% with order by TT / Bank Transfer. Card payments are not accepted for international orders outside the UK (except for Ireland and Channel Islands customers and except from government and known listed companies) except at our discretion. Our SWIFT and IBAN bank details are stated on the Proforma Invoice. Payment is accepted in GBP £Sterling only, and the sender is responsible for bank charges.

LOCAL CHARGES
Please note you will be responsible for any local customs duties, taxes and any forwarding or handling charges applied in your country, and the associated processing time by your local port authority.