Brands

Technical Services

At TecStore we offer a range of expert services related to the setup, programming, usage, user training, technical documentation, maintenance and repair of all major brands and models of POS equipment, scales, software and cash registers.

TecStore provides technical support services on the Casio, SAM4S / Samsung, Olivetti and Sharp series of cash registers and tills and on CAS, Digi, Avery Berkel and Dibal scales as well as certain other brands of tills including some Elite, Olivetti, Uniwell and Geller models. We can service and repair most makes and models of POS equipment including touch screens, receipt printers, cash drawers, barcode scanners and keyboards.

Whether you need help or assistance with setting up, staff training, programming, resolution of an error message or machine lockup or a printer, drawer, screen, power supply or keyboard repair, or require customised operating instructions - we can assist you in most cases. Either make an appointment to bring the machine to our London workshop or contact us to arrange a Call Out (call out charges apply depending on your postcode). For customers outside London, please Contact Us to arrange collection and delivery of your till by courier.
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  • Template Printing Service

    Template Printing Service

    This service is for full-colour printing and cutting of one of our cash register keyboard templates or scale keypad templates. Simply purchase the template from our website, edit it with your required content and then email the completed document to ...
    Model : tmp-print-service

    Price:  £10.00

  • Till & Scale Programming

    TecStore Till & Scale Programming

    With our Programming Service we will program the till or scale with your business-specific information. WHAT CAN BE PROGRAMMED? Depending on the model and capabilities of your chosen cash register or weighing scale, this can include:- * Date a ...
    Model : programming

    Price:  £25.00

  • Setup Service for New Till

    TecStore Setup Service for New Till

    If you have bought a new cash register from us, then with our Starter Pack we will: * Supply and install the memory backup batteries * Program the till with your business details * Program your department/category names * Professionally label the ...
    Model : setup

    Price:  £35.00

  • Technical Support

    TecStore Technical Support

    Technical support on setting up a till, pos system, app, cash register, scale or printer, programming keys or a till function, or resolving an operational problem, provided remotely by telephone, email, remote access or WhatsApp messaging or video ca ...
    Model : remotes

    Price:  £45.00

  • Documentation Service

    TecStore Documentation Service

    With our Documentation Service an expert consultant will provide customised instructions for setting up or operating your equipment or software in accordance with your particular business requirements. This professional service can also be purchas ...
    Model : techdoc1

    Price:  £55.00

  • Remote Training

    TecStore Remote Training

    With our Remote Training Service, our consultant will provide an intensive briefing on the operation of your cash register, POS system/software, scale or other equipment/software by telephone. We can provide remote training on all the models of ti ...
    Model : remotet

    Price:  £65.00

  • POS Equipment Repair

    TecStore POS Equipment Repair

    Prices start from £65, to cover initial inspection and upto 1 hour labour. We can service and repair most types of branded touchscreen terminals, receipt printers, cash drawers and barcode scanners and supply a wide range of replacement pa ...
    Model : repair-pos

    Price:  £65.00

  • Cash Register Repair

    TecStore Cash Register Repair

    TecStore provides 2 options to arrange your cash register till hardware repair: * Make an appointment to bring your faulty machine into our NW London workshop * We can collect the machine by courier from any UK address MINIMUM INSPECTION C ...
    Model : repair-reg

    Price:  £65.00

  • Till Installation Service

    TecStore Till Installation Service

    With our Installation Service at your premises, we will : Unpack the cash register and set it up on your counter. Connect required power cables and any peripheral cables (eg. remote printers, credit card terminals, PC data cables) Install consum ...
    Model : install

    Price:  £75.00

  • Callout Fee

    TecStore Callout Fee

    Call out fees for service at your premises are subject to a minimum £85 charge, plus the additional region travel cost (see above) covering upto 1 hour on-site. This must be pre-paid at the time of booking. Additional travel charges, car park fees ...
    Model : Callout

    Price:  £85.00

  • Banknote Counter Hire

    Banknote Counter Hire

    Our Banknote Counter Hire Service is designed for businesses who wish to temporarily use a bank-grade high quality machine to count and counterfeit check a large volume of bank notes. The standard machine is the De La Rue 2650 - which is an excell ...
    Model : HIRE-B

    Price:  £85.00

  • SPS2000 / SPS2200 Battery Replacement

    Sam4s SPS2000 / SPS2200 Battery Replacement

    SPS2000 / SPS2200 / SPS500 Internal Battery Replacement If your Sam4s SPS-2000, SPS500 (SPS510 / SPS520) or SPS-2200 pos terminal is not retaining menu/price/screen changes after re-powering, this is generally due to the internal motherboard batte ...
    Model : SPS-BATT

    Price:  £95.00

  • Till System & Cash Register Training Course

    TecStore Till System & Cash Register Training Course

    Improve your job and career prospects or enhance your staff's skills, confidence and productivity as Cashier / Checkout Operator by completing our Touch Screen Till or Cash Register Training course. Location & Duration: Our courses are hands-on i ...
    Model : tt-level1

    Price:  £125.00

  • Consultancy Fee

    Consultancy Fee

    Purchase this service where you require: * Professional technical expertise to advise on your project implementation * Assistance with a feasibility study * Special product sourcing * Advice on integration of your software app with equipment and ...
    Model : consultancy

    Price:  £125.00

  • 3rd-Party Card Processing Integration

    3rd-Party Card Processing Integration

    Integration of our POS system and software with your compatible card machine and merchant account you have sourced yourself (eg. through DoJo / Payment Sense, Worldpay). Please only purchase this service after first having discussed your specific ...
    Model : CP-SETUP

    Price:  £150.00

  • Express Programming Service

    TecStore Express Programming Service

    Please only add this service to your order after speaking to us first on 020 8936 7000. The Express Programming Service is where you require programming work on a new cash register, touchscreen system or labelling scale to be completed faster than ...
    Model : XPRG

    Price:  £150.00

  • Software Currency Template Update - GFS100 Series

    Glory Software Currency Template Update - GFS100 Series

    Installation of new currency template for GBP banknotes including the 4 new King Charles III notes on the Glory GFS-100 series machines, including Glory GFS-100, GFS-110 and GFS-120. In the 'Order Comments' section when checking out, you will need ...
    Model : GLORY-UPD-GFS100

    Price:  £175.00

  • Staff Training Service

    TecStore Staff Training Service

    With our Staff Training Service, our consultant will train upto 3 people in the programming and usage of your cash register, scales or touchscreen till system. Training can be performed either at our London offices, or at your premises (subject to tr ...
    Model : tt-levelc

    Price:  £395.00

  • Software Currency Template Update - GFS200 Series

    Glory Software Currency Template Update - GFS200 Series

    Site visit by a Glory accredited engineer to a UK Mainland address to install new currency template for GBP banknotes including the 4 new King Charles III notes on the Glory GFS-200 series machines, including Glory GFS-200, GFS-210 and GFS-220. If ...
    Model : GLORY-UPD-GFS200

    Price:  £565.00

  • Template Printing Service
    This service is for full-colour printing and cutting of one of our cash register keyboard templates or scale keypad templates. Simply purchase the template from our website, edit it with your required content and then email the completed document to ...
     
    Model : tmp-print-service
    Price:  £10.00 +vat
  • Till & Scale Programming
    With our Programming Service we will program the till or scale with your business-specific information. WHAT CAN BE PROGRAMMED? Depending on the model and capabilities of your chosen cash register or weighing scale, this can include:- * Date a ...
    Prices start from £25
    Model : programming
    Price:  £25.00 +vat
  • Setup Service for New Till
    If you have bought a new cash register from us, then with our Starter Pack we will: * Supply and install the memory backup batteries * Program the till with your business details * Program your department/category names * Professionally label the ...
    Prices start from £35
    Model : setup
    Price:  £35.00 +vat
  • Technical Support
    Technical support on setting up a till, pos system, app, cash register, scale or printer, programming keys or a till function, or resolving an operational problem, provided remotely by telephone, email, remote access or WhatsApp messaging or video ca ...
    on tills, cash registers
    pos equipment & scales

    Model : remotes
    Price:  £45.00 +vat
  • Documentation Service
    With our Documentation Service an expert consultant will provide customised instructions for setting up or operating your equipment or software in accordance with your particular business requirements. This professional service can also be purchas ...
    Prices start from £55
    Model : techdoc1
    Price:  £55.00 +vat
  • Remote Training
    With our Remote Training Service, our consultant will provide an intensive briefing on the operation of your cash register, POS system/software, scale or other equipment/software by telephone. We can provide remote training on all the models of ti ...
    Prices start from £65
    Model : remotet
    Price:  £65.00 +vat
  • POS Equipment Repair
    Prices start from £65, to cover initial inspection and upto 1 hour labour. We can service and repair most types of branded touchscreen terminals, receipt printers, cash drawers and barcode scanners and supply a wide range of replacement pa ...
    Prices start from £65
    Model : repair-pos
    Price:  £65.00 +vat
  • Cash Register Repair
    TecStore provides 2 options to arrange your cash register till hardware repair: * Make an appointment to bring your faulty machine into our NW London workshop * We can collect the machine by courier from any UK address MINIMUM INSPECTION C ...
    Prices start from £65
    Model : repair-reg
    Price:  £65.00 +vat
  • Till Installation Service
    With our Installation Service at your premises, we will : Unpack the cash register and set it up on your counter. Connect required power cables and any peripheral cables (eg. remote printers, credit card terminals, PC data cables) Install consum ...
     
    Model : install
    Price:  £75.00 +vat
  • Callout Fee
    Call out fees for service at your premises are subject to a minimum £85 charge, plus the additional region travel cost (see above) covering upto 1 hour on-site. This must be pre-paid at the time of booking. Additional travel charges, car park fees ...
    Prices start from £85
    Model : Callout
    Price:  £85.00 +vat
  • Banknote Counter Hire
    Our Banknote Counter Hire Service is designed for businesses who wish to temporarily use a bank-grade high quality machine to count and counterfeit check a large volume of bank notes. The standard machine is the De La Rue 2650 - which is an excell ...
    £85 PER DAY
    Model : HIRE-B
    Price:  £85.00 +vat
  • SPS2000 / SPS2200 Battery Replacement
    SPS2000 / SPS2200 / SPS500 Internal Battery Replacement If your Sam4s SPS-2000, SPS500 (SPS510 / SPS520) or SPS-2200 pos terminal is not retaining menu/price/screen changes after re-powering, this is generally due to the internal motherboard batte ...
    Supply & fit of replacement motherboard battery
    Model : SPS-BATT
    Price:  £95.00 +vat
  • Till System & Cash Register Training Course
    Improve your job and career prospects or enhance your staff's skills, confidence and productivity as Cashier / Checkout Operator by completing our Touch Screen Till or Cash Register Training course. Location & Duration: Our courses are hands-on i ...
     
    Model : tt-level1
    Price:  £125.00 +vat
  • Consultancy Fee
    Purchase this service where you require: * Professional technical expertise to advise on your project implementation * Assistance with a feasibility study * Special product sourcing * Advice on integration of your software app with equipment and ...
    for technical advice or
    inspection of old equipment

    Model : consultancy
    Price:  £125.00 +vat
  • Express Programming Service
    Please only add this service to your order after speaking to us first on 020 8936 7000. The Express Programming Service is where you require programming work on a new cash register, touchscreen system or labelling scale to be completed faster than ...
     
    Model : XPRG
    Price:  £150.00 +vat
  • 3rd-Party Card Processing Integration
    Integration of our POS system and software with your compatible card machine and merchant account you have sourced yourself (eg. through DoJo / Payment Sense, Worldpay). Please only purchase this service after first having discussed your specific ...
    for merchant accounts not arranged through us
    Model : CP-SETUP
    Price:  £150.00 +vat
  • Software Currency Template Update - GFS100 Series
    Installation of new currency template for GBP banknotes including the 4 new King Charles III notes on the Glory GFS-100 series machines, including Glory GFS-100, GFS-110 and GFS-120. In the 'Order Comments' section when checking out, you will need ...
    including new King Charles III banknotes
    Model : GLORY-UPD-GFS100
    Price:  £175.00 +vat
  • Staff Training Service
    With our Staff Training Service, our consultant will train upto 3 people in the programming and usage of your cash register, scales or touchscreen till system. Training can be performed either at our London offices, or at your premises (subject to tr ...
     
    Model : tt-levelc
    Price:  £395.00 +vat
  • Software Currency Template Update - GFS200 Series
    Site visit by a Glory accredited engineer to a UK Mainland address to install new currency template for GBP banknotes including the 4 new King Charles III notes on the Glory GFS-200 series machines, including Glory GFS-200, GFS-210 and GFS-220. If ...
    including new King Charles III banknotes
    Model : GLORY-UPD-GFS200
    Price:  £565.00 +vat
Displaying 1 to 19 (of 19 products)
Result Pages:  1 
Please note: We do not repair unbranded / rebadged equipment as parts are not readily available, equipment older than 7 years or liquid damaged equipment. Any equipment booked in as such will always be subject to our minimum £65 charge to cover inspection time.

POS EQUIPMENT REPAIR
We will quote and agree a fixed price with you before incurring any repair cost (other than the minimum handling charge).

Whether you have a faulty cash drawer, a blown power supply, an error message which locks the machine or a printer mechanism which requires replacement, we can provide a prompt and reliable POS system repair service.

If the POS equipment cannot be repaired on the spot, loan equipment can be hired for the duration of the repair at our normal daily / weekly rates.




POS SOFTWARE EXPIRED
If your software license has expired, we can offer replacement POS software with a permanent (non-expiring) license, including set up, programming and training. As long as your equipment is compatible, this will save you having to purchase a whole new system. We have the latest software programs with modern design and comprehensive features that are easy to use and very reliable.

Please note: If your hard drive has become damaged or faulty, you will require the original program to be re-installed and may need to be licensed again by the software provider and your data recovered from a backup (if you have a recent backup of it). Our hardware repair fees do not cover software re-installation / licensing or data recovery. In this case, its usually easier and cheaper to buy a new software program and start again.




POS SYSTEM TRAINING
With our Training Service, our consultant will train upto 2 people in the programming and usage of the POS system.

With training, you will feel much more confident in the use of your new POS system, get the best return from your investment and be able to take maximum advantage of all its basic and advanced features.

With training, you are also equipped with the know how to make price changes, vat changes, name/address changes, date / time changes, and product / department changes to your till whenever you wish.

The full course agenda will depend on your chosen system and its capabilities.

Contact Us with your requirements for a quote.