Repair Services & Programming
At TecStore we offer a range of expert services related to the setup, programming, usage, user training, maintenance and repair of all major brands and models of POS equipment and cash register including Casio, Sharp, Sam4s and other leading brands.
TecStore provides technical support services on the Casio, SAM4S / Samsung and Sharp series of cash registers and tills and on CAS, Adam, Digi, Avery and Dibal scales as well as certain other brands of tills including some Elite, Olivetti, Uniwell and Geller models. We can service and repair most makes and models of POS equipment including touch screens, receipt printers, cash drawers, barcode scanners and keyboards.
Whether you need help or assistance with setting up, staff training, programming, resolution of an error message or machine lockup or a printer, drawer, screen, power supply or keyboard repair - we can assist you in most cases. Either make an appointment to bring the machine to our London workshop or contact us to arrange a Call Out (call out charges apply depending on your postcode). For customers outside London, please Contact Us
to arrange collection and delivery of your till by courier.
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With our Programming Service we will program the till or scale with your business-specific information.
WHAT CAN BE PROGRAMMED?
Depending on the model and capabilities of your chosen cash register or weighing scale, this can include:-
* Date a ...
If you have bought a new cash register from us, then with our Starter Pack we will:
* Supply and install the memory backup batteries
* Program the till with your business details
* Program your department/category names
* Professionally label the ...
Technical support on setting up a till, programming keys or a till function, or resolving an operational problem, provided remotely by telephone, email or live chat.
Upto 30 minutes. Minimum charge is £45. Additional time is charged in 15 mi ...
Prices start from £55.
We can service and repair most types of touchscreen terminals, receipt printers, cash drawers and barcode scanners and supply a wide range of replacement parts.
Arrange to bring your faulty equipment into our work ...
With our Remote Training Service, our consultant will provide an intensive briefing on the operation of your cash register by telephone.
We can provide remote training on all the models of tills that we supply:
- Olive ...
Prices start from £65 for hardware related faults.
Also see our Telephone Support Service from £45 for assistance with error messages, lock-ups or configuration issues.
We can service and repair most makes and models of cash register. For h ...
Purchase this service where you require professional technical advice to advise on your project implementation, assistance with a feasibility study, special product sourcing or technical assessment of your existing systems, equipment or software.
TecStore is one of the UK's leading providers of loan cash registers. We offer cash registers for hire for just £75 per week all across the UK, plus a delivery & collection charge.
Discounts are available for longer term hire over 4 weeks - pleas ...
With our Installation Service at your premises, we will :
Unpack the cash register and set it up on your counter.
Connect required power cables and any peripheral cables (eg. remote printers, credit card terminals, PC data cables)
Install consum ...
Call out fees for service at your premises are subject to a minimum £85 charge, plus the additional region travel cost (see above) covering upto 1 hour on-site. This must be pre-paid at the time of booking.
Additional travel charges, car park fees ...
With our Training Service, our consultant will train upto 2 people in the programming and usage of the cash register.
We can provide training on most models of tills from the following manufacturers:
- Gell ...
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Please note: We do not repair unbranded / rebadged equipment as parts are not readily available. Older equipment will always be subject to a minimum charge to cover inspection time.
POS EQUIPMENT REPAIR
We will quote and agree a fixed price with you before incurring any repair cost (other than the minimum handling charge).
Whether you have a faulty cash drawer, a blown power supply, an error message which locks the machine or a printer mechanism which requires replacement, we can provide a prompt and reliable POS system repair service.
If the POS equipment cannot be repaired on the spot, loan equipment can be hired for the duration of the repair at our normal daily / weekly rates.
POS SOFTWARE EXPIRED
If your software license has expired, we can offer replacement POS software with a permanent (non-expiring) license, including set up, programming and training. As long as your equipment is compatible, this will save you having to purchase a whole new system. We have the latest software programs with modern design and comprehensive features that are easy to use and very reliable.
If your hard drive has become damaged or faulty, you will require the original program to be re-installed and may need to be licensed again by the software provider and your data recovered from a backup (if you have a recent backup of it). Our hardware repair fees do not cover software re-installation / licensing or data recovery. In this case, its usually easier and cheaper to buy a new software program and start again.
POS SYSTEM TRAINING
With our Training Service, our consultant will train upto 2 people in the programming and usage of the POS system.
With training, you will feel much more confident in the use of your new POS system, get the best return from your investment and be able to take maximum advantage of all its basic and advanced features.
With training, you are also equipped with the know how to make price changes, vat changes, name/address changes, date / time changes, and product / department changes to your till whenever you wish.
The full course agenda will depend on your chosen system and its capabilities.
with your requirements for a quote.