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TecStore delivers throughout the UK and also Worldwide.

UK Mainland Delivery

Our delivery charges (which include packaging and handling) are as follows:
    ORDER VALUE/WEIGHT DELIVERY CHARGE
    Upto 100g weight £2.95
    Upto 300g weight £4.95
    Upto 2kg weight £8.50
    Upto 10kg weight £12.00
    Upto 20kg weight £15.00
    Over 20kg weight £18.00
    Order value over £500 (excluding pallet delivery) FREE DELIVERY


    The shipping weight is based on the Gross Weight, including packaging / padding / box, instruction book and any media/accessories, so may not be the same as the Net Weight stated on the product profile page.

    The calculated delivery charge will be shown when you Checkout, before you confirm your order & payment.

    Small Items, provided they are under £20 in value, will be sent by Royal Mail 1st Class Post with Proof of Posting Certificate and in secure padded packaging.

    Larger Items will be sent by insured and tracked courier service. We use Parcelforce, DPD, UPS and FedEx.

    Trade or Bulk Orders requiring palletised delivery will be charged at £45 per pallet and may take 1-3 extra working days beyond that stated on the product profile page for despatch to allow for pallet preparation and collection.


Despatch Timescales

Stocked items are usually despatched within the time stated on the corresponding product page. If an item doesnt state despatch time, please contact us prior to ordering to check stock availability and lead time.

For items marked 'SAME DAY DESPATCH', the order and cleared payment must be received before the cut off time 1pm Monday-Friday (excluding English bank holidays and excluding the Christmas to New Year period of 22nd December to 2nd January), otherwise they will be despatched the following working day.

Where you have requested programming or configuration of equipment, then despatch will take some additional days depending on our technician team's work schedule.


Delivery Timescales

Once items are despatched from one of our UK locations, items sent by Royal Mail, Parcelforce, DPD, FedEx or UPS are typically delivered within 1-3 working days (Monday-Friday, excluding Bank Holidays) of despatch to a UK mainland address.

Items sent from the Netherlands, Belgium or Germany distribution centres are typically delivered within 4-10 working days of despatch to a UK mainland address.

You can monitor the latest status of your order anytime on our website. The tracking screen shows order processing status, despatch date, and delivery tracking details and is updated frequently: Login to Account

For deliveries sent by DPD, we can usually advise the 1 hour time slot for the scheduled delivery on the morning of delivery via the local depot.

For delivery timescales to non-UK-mainland addresses, please Contact Us with details of your required item(s) and full delivery address for a quote (noting that you are responsible for any local customs duties/tax on import and the associated timescales for that process at your local port).

While we always endeavour to deliver items within the advised timescales, these are best estimates given in good faith. We do not guarantee the timescale due to a number of factors outside our control. If you require a guaranteed delivery date & time, please use our Fast Track Service - see below.


= Fast Track Service Option =
including Same Day Till Rolls Delivery

If you require an urgent delivery - same-day, next-day or weekend - or a timed delivery before a specific date/time then please call us on 020 8936 7000 during our office hours prior to placing your order to request a quote for our optional Fast Track Service which is available for certain product lines. For a prompt quotation, please email us with, or have to hand, the following information:
    * Product & Quantity
    * Any colour or model choice
    * Any additional accessories (eg. displays, printers)
    * Any consumables (eg. paper rolls, labels, ink ribbons)
    * Any pre-configuration service requirements
    * Delivery postcode
    * Payment method
    * Required date/time



Northern Ireland, Isle of Man and Isles of Scilly

For postcodes starting BT, IM, TR21-25, delivery will be charged at a different rate according to the shipment weight and delivery address. Please contact us for a quotation.

Highlands and Islands of Scotland Delivery

For postcodes starting IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE, delivery will be charged at a different rate according to the shipment weight and delivery address. Please contact us for a quotation.



International Delivery

(including Ireland / Eire and Channel Islands)

We deliver to almost every country in the world. Please contact us with the information specified below for a quotation. We will quote for shipping (including insurance upto the full value of the goods where available) at cost price. You will be responsible for any local duties and/or customs charges.

Card Payments: Card payments are not accepted for international orders outside the UK (except for Ireland and Channel Islands customers and except from government and known listed companies) except at our discretion. Please pay by bank transfer - our bank details will be sent on receipt of your order with a Proforma Invoice.

Contact Us for a Shipping Quotation

So that the shipment weight and cost can be calculated, please provide:
    * your full delivery address, including country and post/zip code
    * the quantity and specification of each item required
    * the date you expect to confirm your order and make payment
Click Here for a Shipping Quotation.

Shipping Zone when Ordering Online

Please remember to select the correct Shipping Zone if you order online as otherwise your order may be delayed until any additional shipping costs are paid.


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